sn_acc_vis_content_sam_software_usage_staging table has no data despite ECC payloads coming

SamirNyra
Tera Contributor

‎11-13-2024 12:40 AM

Despite Agents being live and connected as well as checks running . The data is not getting persisted in the staging table . Property to stage data for disabling reclamation rule is set to True as well. For some reason the data is not coming to this table.

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mithrathejc
Tera Contributor

‎11-20-2024 06:43 PM

We are facing the same issue. Does anyone know what could be wrong in here? There is no official documentation on this as well.

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mithrathejc
Tera Contributor

‎12-03-2024 01:41 AM - edited ‎12-03-2024 05:54 PM

Answering this question: As stated by servicenow support, 'sn_acc_visibility_sam_software_usage_staging' table is migrated to the 'sn_acc_vis_content_sam_software_usage_staging' table.

 

So once the reclamation rule is run for the products defined, the data will be generated in sn_acc_vis_content_sam_software_usage_staging table.

 

Refer the KB KB1642676 : TOI: SAM Basic Metering Setup with ACC.