Software asset workspace is not available in PDi for Zurich release

AnshulD95177133
Kilo Explorer
Hello Community,

After spending quite a bit of time searching the forum for answers, I’m reaching out for help.

I installed a Yokohama PDI, activated SAM Pro with demo data, and then upgraded the instance to Zurich. After the upgrade, I attempted to install the “Software Asset Management Playbooks and Guided Setups” plugin, but it does not appear under System Applications.

I found a community post where a script helped others install the missing SAM Workspace, but unfortunately the script did not work for me. (screenshot attached)

Solved: Re: Missing SAM Workspace Plugin in PDI: Xanadu Re... - ServiceNow Community

At this point, I’m looking for guidance on how to successfully install or enable the Software Asset Workspace in my PDI.

Thank you in advance for any help!

1 REPLY 1

Tanushree Maiti
Kilo Sage

You need to install :Software Asset Management Playbooks

you will find it in plugins list. SAM Workspace will be installed by this plugin.

TanushreeMaiti_1-1770345439012.png

 

 

Please refer this links, see if it helps you:

https://www.servicenow.com/docs/r/it-asset-management/now-assist-for-software-asset-management-sam/i...

Please mark this response as Helpful & accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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