Software asset workspace is not available in PDi for Zurich release

[Anshul Dewan]

Hello Community,

After spending quite a bit of time searching the forum for answers, I’m reaching out for help.

I installed a Yokohama PDI, activated SAM Pro with demo data, and then upgraded the instance to Zurich. After the upgrade, I attempted to install the “Software Asset Management Playbooks and Guided Setups” plugin, but it does not appear under System Applications.

I found a community post where a script helped others install the missing SAM Workspace, but unfortunately the script did not work for me. (screenshot attached)

Solved: Re: Missing SAM Workspace Plugin in PDI: Xanadu Re... - ServiceNow Community

At this point, I’m looking for guidance on how to successfully install or enable the Software Asset Workspace in my PDI.

Thank you in advance for any help!

[Tanushree Maiti]

You need to install :Software Asset Management Playbooks

you will find it in plugins list. SAM Workspace will be installed by this plugin.

Please refer this links, see if it helps you:

https://www.servicenow.com/docs/r/it-asset-management/now-assist-for-software-asset-management-sam/i...

[Anshul Dewan]

I was having some trouble with the current instance so I got a new instance (Xanadu), installed SAM Pro with Demo data. When trying to install highlighted store application I am missing data registry dependency. I am unable to find data registry dependency as Plugin Not Found. Hence, unable to install the Guided experiences. Could you help me here? - Thanks

[akashnaveen]

servicenow software asset management workspace missing in Zurich version

[LygiaF]

Hello Team! I have also tried all steps suggested, but these don't seem to be working for me. I had to release the Zurich instance and go to Yokohama, instead. Do we have any other proven step that has worked for anyone?

Thanks all so much!