Software asset workspace is not available in PDi for Zurich release

[AnshulD95177133]

Hello Community,

After spending quite a bit of time searching the forum for answers, I’m reaching out for help.

I installed a Yokohama PDI, activated SAM Pro with demo data, and then upgraded the instance to Zurich. After the upgrade, I attempted to install the “Software Asset Management Playbooks and Guided Setups” plugin, but it does not appear under System Applications.

I found a community post where a script helped others install the missing SAM Workspace, but unfortunately the script did not work for me. (screenshot attached)

Solved: Re: Missing SAM Workspace Plugin in PDI: Xanadu Re... - ServiceNow Community

At this point, I’m looking for guidance on how to successfully install or enable the Software Asset Workspace in my PDI.

Thank you in advance for any help!

[fknell]

Hi @LygiaF, @AnshulD95177133 

I installed the plugin with demo data from the PDI management page on a Zurich instance, and the Software Asset Workspace was missing for me as well. After repairing the plugin, the workspace was there and fully functional. 

Hope this helps! 

[Anshuman Damani]

1. Go to  Plug-Ins from your application navigator

2. Post selecting Plug-In, search for sn_sam_workspace -> Install.

3. Post installation, on the right hand side, also select Load Demo Data. 

Once it's done, SAM Workspace will be visible in PDI.