Software Contract Renewal Calendar

[Paula Stewart]

What STATE must the contract be in, in order to display in the Software Renewal Calendar in the Software Asset Workspace ?

[dreinhardt · Accepted solution]

Hi @Paula Stewart,

Renewal Calendar is not showing data for entitleme... - ServiceNow Community

The renewal calendar, this view shows upcoming and expired renewals with the following conditions:

• Contracts with contract model types such as Subscription, Software License, and Maintenance.
• Contract status Active or Expired (contract approval workflow)
• Contract is link to min. one entitlement asset (Related list > Assets Covered)

Best, Dennis

[jillroma]

This accepted solution appears to pertain to Contracts only, do you know how to have just Entitlements appear on the calendar?  For us it is only working in list view.

[RealynD]

Hi @jillroma 

Have you got a resolution for this? Experiencing the same, it only works in list view. Thanks!

[jillroma]

Hi @RealynD - it just started working, seemingly after Utah Patch 10 - there is a fix noted in that version as follows:

Software Asset Management

PRB1695877

KB1519209

"The Software Asset Management (SAM) renewal calendar's date format isn't following the sys property"