Software Inference Suite on SW Installations

tony_1989
Tera Contributor

Hello,

 

after doing a lot of tests, I cannot determine the reason of what seems a strange behavior, It's not clear If i'm doing mistakes in the configuration of Suites or there are some issues in the SAM OOTB Process. I explain what I mean:

 

I simply need to cover some SW Installations with the License of a Suite Parent, I've put on the  Software Model "Microsoft 365 Enterprise E3"  , the SW Model ""Microsoft HEVC Video Extension" as a Suite Child with Inference Number = 1, meaning that at least 1 SW Installation is needed to use the License of the Suite Parent but , that's the strange behavior: on the SW Installation records only for a minimal part of them the Inferred Suite is calculated ( with Inference Level '999' ) , for the rest nothing is calculated and that's happen for all SW Installations of all SW Models with a Parent Suite, despite there are rights available on the Suite Parent.

 

Can someone help me to understand the reason of this behavior? This has an high impact because for SW that have SW Installations I cannot infer the Suite and thus use the License of Suite Parent. to cover the SW Installation.

 

Thanks

 

Antonio

10 REPLIES 10

Ok thanks, I opened it and I'll let you know.