Software Model Condition Not Fully Reflected in Reconciliation Results

David69
Tera Contributor

I am trying to understand how conditions set at the Software Model level should be reflected in reporting.

  • I configured a condition at the Software Model level to filter installations based on Install Status. 
  • At the Software Model view, the results align exactly with expectations based on this filter.

However, when I move up to the Product and Company level I still see installations “requiring action.”

 

When I drill into those records they all match the condition applied at the Software model level.  

Is there a recommended solution for propagating the software model condition to the product and company level so that they do not show as non-compliant like the screenshot?

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