Source Request UI action opening a blank page

[Sourav5]

Hi,

I am implementing SAM with Procurement plugin. Once request is submitted, it goes to source request task. In that task one UI action is present 'Source Request'. Once clicking it, it takes the user to $source_request.do page. It was working fine 2 days ago, but suddenly nothing is coming after clicking on Source Request UI action. It is redirecting to $Source_Request.do page, but the page is coming as blank. Can anyone help me to detect or fix the issue.

For older requests, source request page is coming fine, but for new requests, it is not coming.

Please refer the screenshot.

[Vaibhav Sharma1]

I am facing exactly same issue.

Tried repairing procurement plugin and request is Work in Progress but had no luck

Requesting to assist if any alternate work around can be done

[akash_mehta]

Vaibhav:  the only other thing. I can think of is to makes sure the Vendor field on the catalog item is marked as  "vendor = true" in the company table -> this could cause the item not showing up in the list.

[Vaibhav Sharma1]

Hi Akash,

Thanks for response. Yes I had validated it.

Source task is showing "Running" in workflow context but sourcing page is coming blank😥

[akash_mehta]

Understood, this may need a HI ticket so they can take a look at the instance.

[Vaibhav Sharma1]

Hi Akash,

I have 1 more query here. If I want to list only asset category in request form (Laptop, Desktop, Mobile, Router etc.) and want to run source request feature for in stock assets in these categories. 

Is it possible to run category based sourcing instead of model specific