Sync users and groups MS-Entra and ServiceNow free PDI

JMoxy
Tera Contributor

Hello - I would like to sync the users and groups in my MS-Entra Azure site with my ServiceNow PDI.  I found the article Integrating with Microsoft Entra ID.  In the Before you begin section...

 

To create a Microsoft Entra ID integration profile, request the Software Asset Management - SaaS License Management plugin (sn_sam_saas_int) from the ServiceNow Store

 

This seems like overkill for what I want to do.  All I want to do is to have my users and groups sync between MS-Entra and SN.  Is there a free way to set this up in the free SN PDI ?

 

Thanks

 

6 REPLIES 6

SD_Chandan
Kilo Sage

Hi @JMoxy ,

To sync users and groups from Microsoft Entra to your ServiceNow PDI for free, just activate the SCIM 2.0 plugin in your PDI, set up a SCIM configuration with a bearer token, and create a non-gallery app in Azure with that endpoint. Map the user attributes, turn on provisioning, and you're good to go!

Just keep in mind—PDIs have limited outbound connectivity, so SCIM might need a bit of trial and error. Also, SAML SSO and OAuth won’t work fully in a PDI, but basic user sync works fine.

Let me know if you want any further help

Hope this information is helpful

Thank you
Chandan

GlideFather
Tera Patron

Hey @JMoxy,

 

and what is the requirement in this? because PDI shall be to play around and not to contain sensitive and personal data... the security is not the strongest...

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/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */


Thanks for the reply.  I have a test MS Azure environment and using the PDI to test.  Just wanted to test everything working together.  I get really nervous making changes to Azure or Entra accounts so I like to test everything.

Oh okay then! Have you happened to connect between the two? @JMoxy 

———
/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */