All, Viewers have different corporate responsibilities and I would like to customize or filter what is displayed in SAM Workspace based on the viewer. For instance, if the viewer is responsible for Microsoft/Server based software, I'd like to s...
Hello Experts, I am curious to know if the Saas Integration Plugin (com.sn_sam_saas_int) with SAM Pro is chargeable or free.I want to go for direct integration for Adobe and Microsoft for all subscription licenses for my client, but the client has do...
I am trying to use word "flight" in community
We have our incident form that "Issue related to" field matches the Category. When a users submit the form I would like the Category to be updated. Currently in my record producer I have a script that should pull the category into the incident table...
Hi Team, We have SG-SCCM software to get all the installed software record details from the user’s PC . But we couldn’t see a few software records in the software installation even though that specific software was installed on the user’s machine. T...
Hello Community Members, Is it possible to use HRSD integration with Service Now to remove the user and device allocation from Service now. If it is possible to integrate with SAM module?What could be the process and how could we achieve that?Can Ser...
Hi Here in service portal I'm using journey accelerate scope ,my requirement is i need to create a login page for my portal so I'm trying to use OOTB login widget for my portal after implementing the OOTB login widget getting some errors which are re...
My coworker (based in India) is using the Software Asset Workspace in ServiceNow. The currency is currently displaying in INR, but he needs it to show in USD instead.He already updated his region settings to United States in his user preferences, but...
Hi , I have set up Adobe direct integration in my SAM workspace. I can see the user subscription data and the license data in my License Workbench after reconciliation. However, my Software Asset Analytics dashboard is still empty. I have already app...
Hi all,I'm using CSD 2.0 (Client Software Distribution) on the Yokohama release, and I'm configuring Microsoft In
Hi all , I want to load custom software products in servicenow through excel via import set. i am loading only publisher and product. Now in the excel sheet if same record was found with publisher and product then Ex. there are 4 records in excel she...
I tried to activate the "Activate all Software Asset Management Professional plugins" on my personal developer instance, but it was not activated. Please advise on how to proceed.
If a user has clicked on "Remove all allocation": Ui Action on the remediate options form, then how do we track who click on it and who are the users whose allocations were removed.We need to check if the right user allocation was removed or not.
I want to track the software entitlements for software that is not discoverable, e.g. pumps at a hospital. I don't need reconciliation, since the software can ONLY be installed on those devices. would be nice to know which version of software, but ag...
