Resolved! Planning for SAM license - How to get Saas info
I plan to license SAM; hence, I must provide the "SaaS Subscription User -Count." Where do I check the details? What info does it capture under this Saas subscription?
Forum Posts
Asset Lite vs ITAM - SAM Pro and HAM Pro
Hi Team,Would need help to understand the difference between Asset Lite functionalities available with base ITSM vs the dedicated ITAM - SAM pro and HAM Pro Since for many small companies with less than 5 to 10k assets, proposing the dedicated SAM a...
Software Usage data from JAMF SGC
Hello all! We are currently implementing SAMP but are having some issues with software usage data coming from JAMF. So far we have completed the following steps.1. Created reclamation rules with related software process.2. Activated and executed the ...
Automate Saas Application Software Deployment & Uninstall using ServiceNow & Azure AD
When a Request is submitted and approved then add user account to Azure AD. Once the user is added to Azure AD then how can we deploy the S/W? What Plugin is needed to install or how can this be accomplished? Any other further details would be apprec...
Servicenow developer
Hi all, Here is my question, there are two reference fields are from the same table, Sub-account field is depends on account field,1.Account2.Sub-account I need to fetch the data into these two fields from the respective table, the sub-account field ...
Resolved! Adding Overriding Licence Cost to discovery without entitlement
Hi there again, I have a question regarding Overriding Licence Costs. I have a set of discovered software that all have software models but those models are not available in the classic view of the overriding software cost, in the SAM Workspace the ...
Create Transfer Order Lines for Assets in bulk
Hi all, We are using Transfer Orders to move Assets between Stockrooms so this process is done in a controlled and track and traceable way. On a Transfer Order, Transfer Order Lines have to be created for each Asset that has to be moved what is logic...
Best Practice to Manage Licensed Software Model
Hi Experts, We have enabled the sam property to create software model for the non licensed software install from discovery, where during normalization software model will be automatically created if there is no corresponding software model is availab...
Best way to deal with Progressive Web Apps (PWA) in SAM
Hello, Just curious to find out how others have been dealing with Progressive Web App (PWA) installations in SAM? We have a few unnormalized discovered software and upon further investigation found that it was from PWA installations from people obvio...
desktop CI - Software installation - I see many Discovery model for 1 product
Hi,We use SAMpro with SCCM. Is it correct to see 3 times the same software with 3 different versions in Software installation? I think that we have to see only the current install version. if no, what can I do?Tks
Best practice for importing license records without PPN numbers
The product name list received from the customer included PPN numbers, so I downloaded an Excel template from "Create Entitlement" in Software Asset Workspace, filled in a small number of sample records, and uploaded them.The records with PPN numbers...
Resolved! Process to remove subscription users and subscription profile
Leading on from other Adobe post, we have a set of users that we moved from their VIP agreement to our ETLA. Both agreements had their own Subscription profile and user download. The VIP agreement has ended but the users and profile remain consumin...
Extending Reclamation process for Restricted SW that does not have an installation
Hi all, Has anyone had the need of extending the OOB reclamation process to include software that runs on a device but does not have an installation (i.e: Portable Software)? I was able to identify the restricted software via ACC and I have a good i...
Resolved! SAM-Stale VMS or Host consuming License
Hi AllIn our Health Check/SAM-Stale VMS or Host consuming licenses, we are seeing multiple cells phones listed. Has anyone experienced this behavior?1. What could possible be causing a phone to be considered a VM or Host.2. We have cell phones flagge...
