Tablet devices

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08-10-2020 01:14 PM
For the ITAM'ers out there...
Where do you list your tablet devices (iPad, etc) in the SN product category using out of the box product category? Yes, we would want them included in the computer CI table - easy to map.
We don't want them as desktop/notebook.
If there is no tablet hardware category, have you created your own?
Thanks in advance.

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08-10-2020 11:44 PM
If you want to track them in same way as desktopp, then use CI Class Manager and create new class "Tablet", map asset category to the new CI Class.

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08-11-2020 07:57 AM
Thanks, Stig, but is that a leading practice? That is, to call out Tablets as a specific class of hardware (like desktop vs. notebook)?

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08-12-2020 03:55 PM

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12-08-2022 12:56 PM
Hey Daniel,
Can you please review and let me know what do you think?
Model Category | CI Class | Asset Class | New or Edit? |
Desktop | cmdb_ci_pc_hardware | alm_hardware | New |
Embedded Computer | cmdb_ci_pc_hardware | alm_hardware | New |
Laptop | cmdb_ci_pc_hardware | alm_hardware | New |
Server Hardware | Cmdb_ci_server_hardware | alm_hardware | New |
Smartphone | cmdb_ci_handheld_computing | alm_hardware | Edit |
Tablet | cmdb_ci_handheld_computing | alm_hardware | Edit |
Thin Client | cmdb_ci_pc_hardware | alm_hardware | New |
Thanks,
Imane