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Should we update Product Type field in Software Discovery Model?

In Software Discovery Model we have one field Product Type. I understand this data comes from Product record and in the Discovery Model form Product Type field is read only. But I see, from list view this field is editable. Is there any risk if we ch...

souravdebna by Tera Contributor
  • 403 Views
  • 1 replies
  • 1 helpfuls

Entitlement definition id in samp_sw_product_definition table

Hello All, There is a field names 'Entitlement definition id' available in samp_sw_product_definition OOB table. Which is managing by ServiceNow only. I need to know what is the purpose of this field. Any help would be appreciated!Thanks,Shivani

Shivani by Tera Contributor
  • 1190 Views
  • 4 replies
  • 2 helpfuls

DMAP & Discovery Models

Hello Everyone, Good Day. I would like to ask :  Can one DMAP have multiple discovery models & how can we link Software Model with different discovery models & DMAP. Thank You. Regards, Prasad Deshpande

prasaddeshp by Tera Contributor
  • 433 Views
  • 1 replies
  • 0 helpfuls

Content Service Opt Out

If my instance is on cloud and I opt out from the content service, will I get updated lifecycle dates, PPN details and normalization data into my software library? And how frequently my software library will get updated?

VMWare Horizon discovery requirements for SAM Professional

I have a customer who uses VMWare Horizon for their VDI environment. They have a few base images that are all Non-Persistent and use App Volumes when users require specific applications like MS Project.  I am trying to determine if there are any addi...

Sean W2 by Tera Contributor
  • 1870 Views
  • 3 replies
  • 7 helpfuls

How to build a Software Entitlement for multi-year Subscription

We are fairly new to using SAM. If we have a new subscription sw license that is a 3-year commitment, is it best practice to create just 1 entitlement entry for the whole 3 years and total cost for the 3 years or create 3 separate entitlements with t...

karinrenee by Kilo Contributor
  • 896 Views
  • 3 replies
  • 2 helpfuls

Integration with multiple Jira sites for SAM

Hi,We are trying to integrate Servicenow with Jira for Software Asset Management. Servicenow can integrate with one Jira site only as explained in their document here : https://www.servicenow.com/docs/bundle/xanadu-it-asset-management/page/product/so...

sagrawal by Kilo Contributor
  • 290 Views
  • 1 replies
  • 0 helpfuls

Creating Parent and Child Contracts for Software Entitlements

Is it possible, or what is the best route to go to create a contract that has multiple line items, and how to add software entitlements to said contract. Parent/Child contracts, Contract with asset items, etc? For example: Contract A total $200,000.L...

BoSyd by Kilo Contributor
  • 490 Views
  • 1 replies
  • 0 helpfuls

SAM Pro Table list

Dear friends,  Can someone guide me to pull the SAM Pro tables list along with the definition.   I found a list of tables SAM Forum blog, but that list is the 2022 list.  Do we have any revised SAM Pro table list? 

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