Hello Community, I need your help. i was tasked to create a report that matches the two SAM tables cmdb_sw_discovery_model and alm_license. I don't know the dot-Walking route from cmdb_sam_discovery_model to alm_license could anyone of you who knows...
I have a query , when data comes into software installation table from service now discovery, it uses IRE method to avoid duplicate data into the table , similarly if the desktop software data is coming from SG-SCCM or Intune into software installat...
Can we add SLAs to removal candidates in SAM ? if yes how will they work for removal candidates ?
Hello community How many ways we can create integration Thanks in advance
Hi Team, I Configured the "Adobe" publisher pack in my dev instance. i am getting the software installation detail count . and this count is matching the adobe console count. But i am not getting the "user allocations" details in the "sam workspace" ...
Clicking on New button in Software asset workspace view , beside 'Export' , There is 'New' button , clicking on that showing dialog box with the selection of three choices .Attached screenshot below for better understanding . My requirement is to rem...
Dear Community, In there a way to identify in SAM Pro the delta between reconciliation runs to identifies the movements in the Product Results, Software Models Results and License Metric Results? Other than exporting a Software license compliance po...
I have a profile in Azure Ad Integration which was setup after the version upgrade from Washington to Xanadu. The Integration setup was configured correctly and both the jobs ( Download Applications and Update Connected Applications ) are working fin...
Hello Experts, Looking forward to understand if there a way to exempt software entitlement from certain devices for a specific software. For example- Developer licenses like Visual studio (which is a user-subscription license). When developer is lice...
Do we need to import software models during SAM implementation or do we get software models OOB from publisher packs ?
ServiceNow SAMP Xanadu In the License usage for Microsoft, and under the Software product "SharePoint Server" the Software model "Any Version and/or Edition" requires action and the list of these installs displays the Discovered publisher name instea...
I'm trying to create a PO for 19 Adobe licenses, but reconciliation is saying I only need 15. How do I fix one side or the other? Thanks.
Hi All,Can anyone share the best practices or ServiceNow recommendations for SAM properties? Software Asset Management propertiesthanks
I want to learn more about the triggers present in the Renewal date fields on contracts. Hoping to use them to build out a report for a Ghantt view of renewals.
