Tablet devices

[John McConnell]

For the ITAM'ers out there...

Where do you list your tablet devices (iPad, etc) in the SN product category using out of the box product category?  Yes, we would want them included in the computer CI table - easy to map.

We don't want them as desktop/notebook.

If there is no tablet hardware category, have you created your own?

Thanks in advance.

[Stig Brandt]

If you want to track them in same way as desktopp, then use CI Class Manager and create new class "Tablet", map asset category to the new CI Class.

[John McConnell]

Thanks, Stig, but is that a leading practice? That is, to call out Tablets as a specific class of hardware (like desktop vs. notebook)?

[Daniel Slocum]

Hi John, Stig’s suggestion will work, however, the CMDB Product Managment team recommends using either the computer or pc hardware class and add a choice to the choice list that also contains laptop, desktop, etc.

[SN Emy]

Hey Daniel,

Can you please review and let me know what do you think?

Model Category	CI Class	Asset Class	New or Edit?
Desktop	cmdb_ci_pc_hardware	alm_hardware	New
Embedded Computer	cmdb_ci_pc_hardware	alm_hardware	New
Laptop	cmdb_ci_pc_hardware	alm_hardware	New
Server Hardware	Cmdb_ci_server_hardware	alm_hardware	New
Smartphone	cmdb_ci_handheld_computing	alm_hardware	Edit
Tablet	cmdb_ci_handheld_computing	alm_hardware	Edit
Thin Client	cmdb_ci_pc_hardware	alm_hardware	New

Thanks,

Imane