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Tanium Discovery Shows Software, But Installations Not Created in cmdb_sam_sw_install

TejaswiniP38926
Tera Contributor

Hello Community,

We are running Discovery using Tanium and noticed that several software installations detected in Tanium are not appearing in the cmdb_sam_sw_install (Software Installations) table in SAM Pro.

Has anyone experienced this mismatch?

I am specifically trying to understand:

  • Why Tanium‑detected installations sometimes fail to create Software Installation records
  • Whether there are known gaps, mapping issues, or reconciliation rules that prevent creation
  • Any logs, transform maps, or diagnostic steps recommended for Tanium → SAM data flow

Any guidance or troubleshooting directions would be greatly appreciated.
Thank you!

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