Unable to Integrate Snow Software with ServiceNow CMDB

Abhishek Sing11
Tera Contributor

‎10-16-2023 07:32 AM

Hi Everyone,

 

We have followed all the steps mentioned here https://docs.snowsoftware.com/itsm-enhancer/en/UUID-88d29c59-ddb3-711b-39e0-fefa4e512fc1.html but still unable to extract the information from Snow Software. Can any one help us with this.

 

Regards,

Abhishek 

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Hal Tillery
Tera Contributor

‎10-20-2023 07:34 AM - edited ‎10-20-2023 08:14 AM

Those steps are not all encompassing for the configuration.  Are the SLM API connections successful?  And you ran both guided setups?

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