02-10-2023 03:26 AM
I wanted to test this field/checkbox "Unlimited licenses" in our environment, but it is not displayed or I cannot find it. The question now is.
Where can I find this field on the Software Entitlement page? We are using the release "Tokyo"
https://docs.servicenow.com/bundle/tokyo-it-asset-management/page/product/software-asset-management2...
Thanks for your support
03-28-2023 05:46 PM
Beniva tech showed me a trick of showing the column in the list view of CLASSIC view—you can edit from there. Otherwise, you need to go through the Software Asset Workspace and it's visible in the entitlement record.
07-21-2023 04:58 AM
Hi FloST
When looking at the Software Entitlement in Form View, you can also change the View from Default to 'Playbook Review Entitlement' and the checkbox will appear. Note there are some considerations as to when it can be used. See here -> https://docs.servicenow.com/bundle/utah-it-asset-management/page/product/software-asset-management2/...
Let me know if that works
