Update Display Name on Software Model table if Vendor name changes

Dan Brown2
Kilo Sage

Hi,

On the Software Model table (cmdb_software_product_model) - the display name is calculated from the Manufacturer, Name and Version fields.

If the Name or Version changes then it updates the display name.

But of the vendor is updated then the Display Name doesn't change.

Has anyone found the best solution for this?

Cheers,

Dan

1 REPLY 1

cody_wolf
ServiceNow Employee
ServiceNow Employee

You may want to open a ticket.   

Seems like we should have a business rule that keeps that n-sync.

If not, should be straight forward to write one.