Hello Expert, we have created the integration Profil for M365 and are getting all the accounts and subscription. in the accounts we have a lot of test and trainings user which arent considered because of not mapping to normal users. those entries are...
Restrict the user to view other tables except alm_license, in this scenario we can create a custom role.
Hi,I was wondering how do you use Product ID field. It is a mandatory field and not always there is a need to use it for Vendor's SKU number. We could use it to populate with the Part number, but in SAM the products are not always normalized via Part...
We have few products which doesn't have entitlements and visible on the workspace because they do have software models. Is there any way to only show the products that have entitlements?Any solution other than "License Under Management" checkbox on s...
I noticed that some entries in the samp_m2m_rule_product table contain empty Software Product references related to Reclamation Rules. I believe this is the reason why some reclamation candidates have empty Software Model and Product values.I would l...
I noticed that some entries in the samp_m2m_rule_product table contain empty Software Product references related to Reclamation Rules. I believe this is the reason why some reclamation candidates have empty Software Model and Software Product values....
My client is currently unable to enter device or user allocations for their Maintenance entitlements. (Confirmed this as well in ServiceNow Documentation). To by pass this limitation, we are considering changing these license types to subscription wi...
Need the detail information how the Product install stats table will be help us in SAMPro and need more information how the data will be populated in this table.
Hi, Has anybody tried a custom integration with SAM Pro? There is a list of integration profiles available out of the box, for which ServiceNow has documentations.There are requirements in my team to integrate with other tools as well which are not p...
My organisation is retiring SCCM and we are moving to SN's ACC agent with MS Intune providing the package install and uninstall. As part of this piece of work the SAMP team have been asked what data we want. We have said Software, inventory, hardwar...
I am relatively new to SAM. maybe a stupid question, just wanted to askdoes any license entitlement automatically fetches or get the user data with SAM pro subscription like in-built integration or something? For example, I have adobe license and aro...
I already activated the related software asset management professional plugins, but Sam WOrkspace is still not available in m developer instance. How can i activate it?
I have attached a screenshot indicating that Dragon Medical is currently marked as non-compliant, although the entitlement is available.Could you please guide me with the steps required to remediate this and make it compliant? This will also help me ...
Hi All, We have a customer requirement to migrate from SAM Foundation to SAM Pro. The customer currently has both Microsoft and Adobe (SaaS + on‑prem) setups, and they would like to understand the technical steps involved in this migration. Could you...
Copilot’s usage data is in Microsoft's admin console and it’s not pulled through either through Microsoft connector.Can anyone help get to know about the steps automate the collection of usage reports for Copilot from Microsoft 365 into ServiceNow.An...