Update existing Software Entitlements using template

[MarRey]

Hello, 

Would like to please find information on bulk updating 'in use' software entitlements.

The samp_entitlement_import template states in the instructions that: "Note, if you want to update existing records, use the Update Template instead." 

Where can this template be found? The create new software entitlement template does not have a field to reference asset tag, so we know that is not an option as it would create a duplicate or cause an error. 

[Ian Lee1]

On your target table, right-click the header and select 'Import'. 

This will bring you to the Import Template page. For the question, Do you want to insert or update data?, select Update. Ensure the create excel template question is checked, then press Create Excel template.

This will create an Update Template, which should have existing data populated in the columns such as the Asset Tag.

[RS341]

Where is the option to select Import in order to see the option for Create Excel Template?  When I view the Entitlements table alm_license_list.do and right click in the header and in various places, no option for Import is visible.  I tried with SAM Admin access and with Admin access.