What happens when we associate a consumption rule against an entitlement?

Lithesh
Kilo Sage

I do no what actually happens after we associate a consumption rule to entitlement. How can we test it?

#SAM

 

1 ACCEPTED SOLUTION

Jason Nichols
ServiceNow Employee
ServiceNow Employee

Hi Litesh, consumption rules affect your reconciliation results. They do not prevent software being installed nor licenses being allocated for a specific entitlement. Consumption rules define who is permitted to install/use the software, based on country, department, cost center, etc. When you run reconciliation, group the results using the same criterion used in the consumption rule. The reconciliation result will then show compliance positions for each group, and use the consumption rule as part of the calculation.

Example 1

  • 1 entitlement with 10 rights
  • No associated consumption rule
  • 4 installations
  • RESULT: Compliant

Example 2

  • 1 entitlement with 10 rights
  • 1 associated consumption rule: Engineering Cost Center
  • 4 installations:
    • 2 installations for users in the Engineering cost center
    • 2 installations for user in the Finance cost center
  • RESULT:
    • Engineering: Compliant
    • Finance: Not compliant

Hope this helps.

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5 REPLIES 5

Jason Nichols
ServiceNow Employee
ServiceNow Employee

Hi Litesh, consumption rules affect your reconciliation results. They do not prevent software being installed nor licenses being allocated for a specific entitlement. Consumption rules define who is permitted to install/use the software, based on country, department, cost center, etc. When you run reconciliation, group the results using the same criterion used in the consumption rule. The reconciliation result will then show compliance positions for each group, and use the consumption rule as part of the calculation.

Example 1

  • 1 entitlement with 10 rights
  • No associated consumption rule
  • 4 installations
  • RESULT: Compliant

Example 2

  • 1 entitlement with 10 rights
  • 1 associated consumption rule: Engineering Cost Center
  • 4 installations:
    • 2 installations for users in the Engineering cost center
    • 2 installations for user in the Finance cost center
  • RESULT:
    • Engineering: Compliant
    • Finance: Not compliant

Hope this helps.

Hi @Jason Nichols ,
Thanks for the info. It helps me to understand it.

Thank you Jason for clarity in explanation

@Jason Nichols  Thank you for the information. I want to know one thing: The cost center which we mention in consumption rule, is it user's cost center or device's cost center? If it is user's cost center, how does it track user information? From which field from the CI it pulls the user information?