When I look at the list of Software Installations that are associated with a specific Software Discovery Model, I note that some of the CIs listed as "Installed on" components are considered "Non-Operational". Do I need to modify Discovery so we do...
Hello,current situation:I have defined a Software Model and Software License for this model. This software license hast two contracts one for the license and one for maintenance. This maintenance contract has to be paid once a year. Is it possible ...
ServiceNow Discovery is not populating the Assigned to Field on asset or configuration item. The device is active on the network and discoverable. The only field it is not populating is the assigned to field which is a little frustrating because the ...
How to define the software is unauthorized installation in SAM, is it automatic?
Hi All,Still trying to sort out some details around SAM. I'm having issues sorting out the output I'm getting from SAM. I've submitted a incident to Hi but I figured I'd check here as well. Hopefully this will help others trying to get off the gr...
When I first heard about this new plugin I was excited to see how it would integrate with the Service Catalog. I see an UI Action to 'Publish to Service Catalog' and it seems to create a simple catalog item. Is there any other functionality besid...
