Where to record PO Number for Hardware Asset Management?

[Trish Mac]

Hello,

I'm being asked where to record the PO Number for an acquired asset in Hardware Asset Management.  I don't know where that would be.  Does anyone use this or have added this field into HAM?  Or is this used elsewhere?

Thanks,

Trish

[akash_mehta]

Trish:  If you have the procurement plugin enabled then there is a PO table and a Purchase order line reference field will show up on the Financial tab of the Hardware Asset record.

If you do not have the Procurement plugin enabled, then there is a free form text field for PO Number.  It too should be located on the Financial tab of the Hardware Asset.  If this is not there, you can configure your list to see it OR you can configure your form (if admin) to see it.

https://docs.servicenow.com/bundle/sandiego-it-service-management/page/product/procurement/concept/c_Procurement.html

Thanks,

Akash

[Trish Mac]

Hi Akash, thanks for the quick response!  We do have the Procurement plugin installed but not sure I see something resembling a PO table / Purchase order line reference field.  See below what it looks like on the Financial tab.  Is this what you would expect? 

The PO Number field that's showing is one I just added thanks to your information that it's a free form text field - thanks for that!

[akash_mehta]

Got it...

1) the PO number field (2nd field on right) is the free form text field one -> which typically is used if you are importing data from another system or something

2) The Purchase order line field can be added to the form; but it does exist OOB...just isn't visible on the form.  

Also, you can type "Procurement" in your filter navigator and you should see the procurement module with Purchase order table...

If you are not an admin; you may need an admin to make the form update.

Thanks,

Akash

[akash_mehta]

Also, this is my Financial tab in one of my demo instances...