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Resolved! Using OOTB plug-ins in Dev instance and SAM licensing

Hi GuysJust a quick question does anyone know if you plug-in say Microsoft 365 or Entra SS0 into SAM in a DEV instance will this eat up SAMP license allocations in Subscription Management incurring potential cost if going over allocation - also are S...

Stu2025 by Tera Contributor
  • 474 Views
  • 1 replies
  • 1 helpfuls

Resolved! SAM Pro - Concurrent Users

Good Morning. I have a customer who is using SAM Pro - and is asking how they handle concurrent licenses. They have 2 licenses to a system - and can provide these licenses to 5000 users. The system restricts the users to only 2 at a time. Is there an...

Reporting & Dashboards: SAM

How can a consolidated reporting (based on Parent Company) can be done in dashboard and reports in SAM and also at the department and Business unit level. Example: Parent Company A should be able to see a consolidated view of the license compliance r...

Resolved! New to SAMPro

We are setting up reclamation rules for the first time.  We use Intune and JAMF.  Did anyone find a way to gain last used date from Intune or JAMF?

DotsonS by Tera Contributor
  • 505 Views
  • 2 replies
  • 2 helpfuls

Empty user fields in the Software Subscriptions table

I was wondering if anyone is using a workaround for the scenario below? We have a number of records with the user field as (empty) in samp_sw_subscription. This is due to the licenses being held by non-user accounts such as email inboxes for meeting ...

tom_p94 by Tera Contributor
  • 641 Views
  • 2 replies
  • 0 helpfuls

Removal Candidates record not getting created

Hi Team,We have low usage details for one IBM Product in cmdb_sam_sw_usage table and based on that we have created Reclamation Rule.But based on reclamation rule conditions, removal candidates record is not created. May I know the reason please?Below...

Resolved! SAM vs SAM Pro

Hi guys, does anyone can explain me what are the main differences between Software Asset Management and Software Asset Management Professional? We have SAM Pro and my organization want to know several informations about softwares and licenses status....

GianluNow by Mega Expert
  • 9566 Views
  • 7 replies
  • 6 helpfuls

Story End Date

Would like to understand the logic on how the story end date is set up.  When a story is created, the start date by default is the date when the story is created, while i also see that the end data is the same as the start data.  Is this OOTB functio...

Dan163 by Tera Contributor
  • 297 Views
  • 2 replies
  • 0 helpfuls

Resolved! Bring the Approval table List view back to ootb

Hi Everyone, I want to revert the Approval table (sysapproval_approver ) list view to its out-of-the-box (OOB) state,so that we maintain consistency Also captured those customer update in update set . 

may13 by Tera Contributor
  • 289 Views
  • 1 replies
  • 1 helpfuls
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