The attached QuickStart Guide is a valuable resource to help you get started with Security Incident Response. It includes steps to get started with an initial use case, a guide to important features, and links to relevant store applications, product ...
Hey there, I'm reposting this article under this new section to help organize the content. Several of us Security folks in Product Management and Product Success at ServiceNow have assembled a one page cheat-sheet for implementation teams focused on...
Welcome to the SecOps Quick Start Guide If you're just starting your Security Operations (SecOps) journey, then you've come to the right place. This guide will help you understand what the SecOps products are, how they work in tandem with our Workspa...
ServiceNow Otto for Unified Security Exposure Management (USEM) Base Knowledge Product Documentation: ServiceNow Otto for Unified Security Exposure Management (USEM)ServiceNow Store: ServiceNow Otto for USEMDemo Videos: Security Exposure 360 Now...
Hey SecOps Community, Have you been curious about Application Vulnerability Response, and where CMDB fits into the picture? Are you interested in SBOM Response, and wondering about connections to Configuration Items in CMDB? Heard about CSDM...
Vulnerability Response process is typically described as half automated and half manual as you can see in this schema: Let's focus on the automated part of the process, if you are interested in the manual process please click here Everything start w...
ServiceNow training and certification sets you and your business up for success, which is why it’s critical to make training an essential part of your ServiceNow program. By building the right skills, you can deliver more value more quickly, increase...
Overview Host Import Maps determine how and what scanner asset data is mapped to a target table and the target fields. This article is intended to help you understand how and when to utilize Host Import Maps. Background When asset data is ingested ...
Getting Started Welcome & Getting Started Guides Security Operations Welcome GuideThreat Intelligence Security Center (TISC) Customer Setup GuideMajor Security Incident Management Welcome Guide Implementation Resources Partner FinderBest Practic...
Struggling with container security? Join us to see how Qualys TotalCloud + ServiceNow CVR streamline vulnerability management with TruRisk-powered prioritization, noise-free insights, and automated remediation. Eliminate friction, reduce risk, and ta...
In our latest Yokohama Release, ServiceNow Security Operations is launching a few exciting new features to our offering. Security Incident Wrap-Up Agent Our new security incident wrap-up generator, enhanced by AI Agents, streamlines workflows for t...
In the high-stakes world like security operations, every second counts. SOC analysts juggle fragmented data, vague resolutions, and the pressure to resolve incidents faster. To help SOC teams work more efficiently and effectively, we’re introducing t...
2025 Security Operations Events We look forward to welcoming you at our 2025 Security Operations events! Check out the links to register and please be sure to bookmark this page as we will be updating the list regularly. 2026 EVENTS For a list of ...
Outcomes White Papers ServiceNow’s Blueprint for Autonomous Security: The Executive BriefServiceNow Risk and Security Outlook 2026The State of Identity & Access Report 2026Enterprise Strategy Group: Generative AI for Cybersecurity (Jan 2024)Enter...
This article is complementary to Sarah Wood's article: Recommended Training for Security Operations - here is the link to that one. It contains both instructor-led and on-demand information. This article is specific to instructor-led classes. https:/...
Vulnerability Crisis Management Base Knowledge Product Documentation: Vulnerability Crisis ManagementSoftware Exposure AssessmentVulnerability Assessment Workspace ServiceNow Store: Vulnerability Exposure AssessmentVulnerability Emergency Respons...
Configuration Compliance Base Knowledge Data Sheet: Configuration ComplianceProduct Documentation: Configuration ComplianceServiceNow Store: Configuration ComplianceDemo: Systematically Harden the Digital Attack Surface Unified Security Exposure ...
Application Vulnerability Response (AVR) Base Knowledge Data Sheet: Application Vulnerability ResponseProduct Documentation: Application Vulnerability ResponseServiceNow Store: Vulnerability ResponseApplication Vulnerability Response (AVR) Demo V...
Container Vulnerability Response Base Knowledge Product Documentation: Container Vulnerability ResponseServiceNow Store: Container Vulnerability ResponseDemo: Systematically Harden the Digital Attack Surface Announcement - Wiz Integration with Se...
Threat Intelligence Base Knowledge Product Documentation: Threat IntelligenceServiceNow Store: Threat IntelligenceDemo: Optimize and Orchestrate Enterprise Security Operations Implementation Resources Now Create (login required): Threat Inte...
Sarah Wood
ServiceNow
LisaLatour
Mary Hain
Steph Morillo
