Add tabs to Related Lists

rcarmack1
Kilo Guru

I wish to add tabs to the Related List for Related Items.  I found the UI Script "sn_si.SecurityIncidentConstants" that controls the tabs for "Related Items", but how can I get the information needed to add something to this list?  I'm specifically looking at Incidents and Child, which can be added as individual Related List items. I'm assuming that I need to find this relationship somewhere.  I've looked under System Definition > Relationships, but don't see anything standing out there.

find_real_file.png

1 ACCEPTED SOLUTION

@rcarmack1  @Eric Feron,

 

I am glad Eric bumped this back to the top of the list again! Anyways, check out the attachment for the steps on how to do this.

 

Go ahead and mark this as correct or Helpful.

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8 REPLIES 8

Tony Chatfield1
Kilo Patron
Hi, if you don't have an option to select your table as a related tab then you probably need to add a suitable record in System definition > Relationships. I don't believe any changes to UI script should be necessary. https://docs.servicenow.com/bundle/orlando-platform-user-interface/page/administer/form-administration/task/t_CreateDefinedRelatedLists.html

Jan Spurlin
ServiceNow Employee
ServiceNow Employee

It kinda sounds like someone has modified the heck out of your instance.  Children security incidents are baseline.  They show up in the related list when they exist.  I double checked to make sure this existed in Madrid - and according to product docs it does.  Check out this product docs article:  

https://docs.servicenow.com/bundle/madrid-security-management/page/product/security-incident-respons...

rcarmack1
Kilo Guru

@Jan Spurlin @Tony Chatfield I do have the option to select them as a related tab.  See "Child" and "Incidents" in the screenshot above.  I am trying to add these to the "Related Items" related list.  That way they will join the other tabs that are part of Related Items.

Tony Chatfield1
Kilo Patron

Hi, unfortunately the partial screen shot has no context and the explanation was not clear as you are using a naming convention that is not standard.

There are 2 ‘tab’ options available on a form view

Form section
Configure > Form section
A relationship will need to exists for a related table\set of records,  if you wish to add it as a list to a form section and it is not available for selection OOB.

Related list
If unavailable for selection OOB you will need to configure a relationship record, so that your ‘related list’ can be added.
Configure > Related lists

https://docs.servicenow.com/bundle/orlando-platform-user-interface/page/use/using-forms/concept/c_UsingForms.html

https://docs.servicenow.com/bundle/orlando-platform-administration/page/administer/form-administration/concept/configure-form-layout.html

https://docs.servicenow.com/bundle/orlando-platform-user-interface/page/administer/form-administration/task/t_CreateDefinedRelatedLists.html