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12-18-2024 12:18 AM
Hello!
I have a tricky situation and not sure how to solve this.
I have Vulnerable Items for servers (Windows and Linux), which it should be assigned to related CI Service support groups, this assignment rule I have, but there is also a condition, that if there are multiple support groups, it should get assigned to another specific support group. Will this be achieved by script somehow or is there another way?
Thanks!
Solved! Go to Solution.
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12-18-2024 05:25 AM
I found the solution in the documentation here >
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12-18-2024 01:03 AM
you can use advanced script in assignment rule
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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12-18-2024 01:08 AM
Hi @martinkruml ,
You can write the logic to get assignment group in script tag.
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12-18-2024 01:16 AM
would similiar logic apply to Vulnerable Items assignment rules then?
With the exception I will condition it already to specific servers.
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12-18-2024 05:25 AM
I found the solution in the documentation here >