Due to some reason Notification not working for some user from [x] company in SIR application. The notification is created when record insert. The record is generated by record producer which creates a SIR when submitted.I cheeked the user preference...
Hello Guys,I am experiencing this issue. Prerequisites:I automatically added myself to the group Unassign Approver - Level 1.I updated the System Property sn_vul.default_assignment_group with the sys_id of my group. Scenario:I access a VIT record.Cli...
Hi Team I am trying to make the Assignment Group field editable when the State is Deferred in a Remediation Task (sn_vul_vulnerability) for a specific custom group. I am using a UI Policy and a Script Include, but it is only executing for admin users...
Newbie warning, may be a daft question... Under what circumstances is the Configuration Item field on a Remediation Task populated?None of ours are and where the VIT to VUL mapping is 1:1 it would seem reasonable that it should be. Thank you!
I noticed that Bulk edit option is not working in our instance. When I investigated, I found out that its mostly based on the Discovered CI. If its not populated then Bulk edit will not work and we do not want to add any data to Discovered CIs table....
When ingesting vulnerabilities into ServiceNow, they are automatically matched to existing CIs in the CMDB using CI Lookup Rules. If the CI Lookup Rules match the vulnerable item with a particular CI, then I don't want the vulnerable item to be creat...
Hello There, Its regarding creation of playbook in SIR. In Process Automation designer we have an activity to add, I have added the "Yes No outcome" activity definition and I want the result like below. Question - Is there any impact?If user click "Y...
How to create a DLP incident in ServiceNow Secops SIR
In SecOps implementation and I got an opportunity to configure a new Playbook in the Security Incident Response.What are the best practices need follow?What are the prerequisites?How to implement a new Playbook for enriching the Security Incident Res...
Hi,Tenable integration jobs are failing due to "Error: Invalid response code received from TenableSCAssetsIntegration: 403. Access denied." Any idea why? Thanks
Is it possible to create a vulnerability manually through the UI? Not a VIT, rather an entry under "Libraries" in either NVD, CWE or third-party? Not seeing a "NEW" button out-of-the-box, or in any of the other Libraries for that matter. This is with...
In Vulnerability Management, when the severity and risk score of vulnerability information imported from third parties changes, we would like to re-set the value of the remediation target. We are aware that we need to customize the “_setRemediationRu...
ServiceNow for Microsoft Teams is used to build ServiceNow and Microsoft Teams integration. OOTB recognizes that ServiceNow instances and Teams tenants can be integrated in a 1:1 relationship.Is there a way to integrate one instance of ServiceNow wit...
Hey everyone, Not sure if someone is facing similar situation. I would like to see risk reduction "exception" in classic UI. Why? Reason is very simple. Not all our teams are working in workspaces. Actually only few are and there's the problem. Teams...
Hi All, Can anyone let me know how the risk scores are calculated for security incidents? is it only depends on Business impact and priority? What are the different types in risk score configuration? How do we calculate Users business impact,vulnerab...
