Hello SecOps Friends, I hope you're all doing well! I wanted to share something interesting I recently learned and would love to hear your thoughts on it. In a project I was working on related to Vulnerability Response, I chatted with a ServiceNow em...
Hi guys,I installed the OpsGenie plugin to integrate with the client's Jira. Looking at all the settings that the module configures during installation, I noticed that the notes are focused on the incident table. By opening a ticket in ServiceNow in ...
Hi, We have a expired exception rule and need to extend it for few more months, but every detail on the form is greyed out and don't see 'Request Excpetion' button on expired rule. Please advise.
HiI am working on a request to modify how the work notes are copied from the response task to the Security Incident. We want to include the Short Description from the response task in the work notes. I see that this is configured in the SIR administr...
Hello Everyone,I'm New to Penetration Testing in ServiceNow.I've gone through several Blogs, documents and Knowledge article but i like to know, how it works in practical.I have a Single Application "ABC Insur" it doesn't have any CI items it is a St...
Hello I'm looking to do a custom integration with Splunk SOAR, as there is NO available add-on for SIR integration with Splunk SOAR. Can anyone tell if doing a custom bi-directly integration between SIR and Splunk SOAR requires any special license en...
Application module field in Application Vulnerable Item table not populating values for all records. What is the reason for it ?
Hi, The title may not be representative of what should necessarily be occurring but it's what I feel should occur based on the behavior. Has anyone seen an issue in which a VIT is reopened months or even a year after it was originally resolved, in wh...
Hello community...I'm integrating with Qualys to the SN Vulnerability Management application and going through an exercise to determine if the Qualys detection count is the same in SN for VITs. However, I noticed a discrepancy and could not figure ou...
Hello team,is it possible to create templates in the workspace like in the backend? BR
Hi All, Hope everyone is having a good day! I'm running the Tenable integration with ServiceNow and everything is running okay except for this integration: 'Tenbale.io Compliance Results Integration'. It is errors: {"status_code":"400","error":"Bad R...
Hi all has anyone successfully mapped the MITRE Technique ID/Name from Azure Sentinel source data into the Security Incident? We have been informed from our analysts that the Technique is available for the Sentinel incidents but it does not appear ...
Hello, We recently upgraded Vulnerability Response to version 4 and replaced the native Tenable integrations with the Service-Now Tenable Vulnerability integration. Starting fresh with no remediation tasks, when reapplying the remediation tasks rules...
Hi, Can someone explain the concept of the Scanned Applications within the Application Vulnerability Response module? (or even better - how it can be used in the GitHub integration)Is the purpose of it similar to the Discovered Items in the Vulnerabi...
Hi Community, I would like to know if ServiceNow is using any third-party encryption keys? If yes, I am interested to know what controls are implemented to handle the risks associated with those third-party encryption keys. Any feedback is much appr...
