We have the Service Graph Connector for Tenable for Assets installed and connected to a Tenable.io instance. We are successfully pulling assets (CI's) from Tenable and can push CI's to Tenable. Now the Tenable side would like some additional attribut...
UI action client script not working in SIR workspace, but working fine in native UI.I have created the declarative action on the related list to make the UI action visible, but when clicking on it it is not working Here is the script: ffunction query...
Hello SN community, After the integration with Tenable SC we have identified two problems:1. we cannot determine in which table the information about vulnerabilities (Tenable plugins) is stored.We were only able to find the table with vulnerable item...
Hello Everyone,I'm investigating an issue where the priority field on a Security Incident Record (SIR) isn't updating after a flow runs, despite successful execution. I'm considering the following potential factors that might be influencing this beha...
Team, Please vote this Idea up: https://support.servicenow.com/ideas?id=view_idea&sysparm_idea_id=d05ed5b247042650b8a4aa25126d4319&sysparm_idea_table=x_snc_com_ideation_idea&sysparm_module_id=enhancement_requests Please also add comments to this ...
Hello! I am trying to troubleshoot a custom script that should be assigning VITs to the group in the variable u_event_group. This script is assigning records that do not have this custom dictionary entry and/or the dictionary entry is empty. If anyo...
Wiz Integration for Security Operations will be used to import vulnerability information from Wiz to ServiceNow. Vulnerability information captured using the above plug-ins will be included in ServiceNow's SeqOps-VR,・VI: Vulnerability matching items ...
Due to some reason Notification not working for some user from [x] company in SIR application. The notification is created when record insert. The record is generated by record producer which creates a SIR when submitted.I cheeked the user preference...
Hello Guys,I am experiencing this issue. Prerequisites:I automatically added myself to the group Unassign Approver - Level 1.I updated the System Property sn_vul.default_assignment_group with the sys_id of my group. Scenario:I access a VIT record.Cli...
Hi Team I am trying to make the Assignment Group field editable when the State is Deferred in a Remediation Task (sn_vul_vulnerability) for a specific custom group. I am using a UI Policy and a Script Include, but it is only executing for admin users...
Newbie warning, may be a daft question... Under what circumstances is the Configuration Item field on a Remediation Task populated?None of ours are and where the VIT to VUL mapping is 1:1 it would seem reasonable that it should be. Thank you!
I noticed that Bulk edit option is not working in our instance. When I investigated, I found out that its mostly based on the Discovered CI. If its not populated then Bulk edit will not work and we do not want to add any data to Discovered CIs table....
When ingesting vulnerabilities into ServiceNow, they are automatically matched to existing CIs in the CMDB using CI Lookup Rules. If the CI Lookup Rules match the vulnerable item with a particular CI, then I don't want the vulnerable item to be creat...
Hello There, Its regarding creation of playbook in SIR. In Process Automation designer we have an activity to add, I have added the "Yes No outcome" activity definition and I want the result like below. Question - Is there any impact?If user click "Y...
