vulnerability item form
vulnerability item form their is no CVE field how we can fetch that field in vulnerability item form
Forum Posts
Regarding the CI placeholder record created during vulnerability data ingestion.
After capturing vulnerability data, if the CI look up does not match the CI, a placeholder record is recognized to be created in cmdb_ci_unclassed_hardware. Reference: https://www.servicenow.com/docs/bundle/xanadu-security-management/page/product/vul...
Component End of Life report
After uploading a SBOM file, I can view the details of a component. Is there a way to see whether the component has reached the End of Life (EOL)? The reason I am asking is that in nexusiq/sonatype, I can see a report of Component End-of-Life for an ...
Tenable scheduled jobs
There are below scheduled jobs are available post Tenable integration , which jobs should active as True in the case of vulnerability lifecycle , as I dont want to enable all jobs to avoid performance issue Tenable.io Assets IntegrationTenable.io Fi...
Issue with Closing Nested Dialog Overlay on UI Action in VR Remediation Task Table
Hello Community,We are encountering an issue with the UI Action named "Request Exception" on the VR Remediation task table. When the UI Action is triggered, a dialog window appears. Inside this dialog, there is a "Request Approval" button that trigge...
VR push integration
Hi all, Do we have any guidance on if we want to create an integration to push data into servicenow to create vulnerable items. The guide that is available from servicenow is for pulling the data from scanner. In my case scanner wants to push data. ...
Test Result status is Passed that is Result is Passed but state of the Test Result is Open
Hi,There are a list of Test Results in Result = Passed provided as a part of incident raised by VR team asking the reason for State of the Test Result to be still Open. Kindly let know if it is expected behaviour if so please provide some references....
Manually Closing of Configuration Compliance Test Results
Hi,We have recently implemented Configuration Compliance with a couple integrations: Qualys Policy Compliance as well as Prisma Cloud.There are times when we want to be able to manually close Config Test Results, however, unlike Vulnerability Respon...
Post Xanadu Unable to dot walk to Set Approval table field in approver level False Positive or Excep
After Xanadu upgrade we are unable setup approval rules for Exception or False Positive by doing a dot walk to set Approval table field on the Approver Level in the Exception or False Positive Approval RulesSteps to Reproduce: 1. Open Approver Level...
while resolving the Major incident getting multiple duplicate problem records
Hi community, User has raised an incident that "when he is resolving the Major incident INC0010910, problem PRB0040017 is getting triggered.1.while closing this problem PRB0040017 by mapping to incident, new problem PRB0040018 is triggered. 2. While ...
Resolved! Getting below issue in Playbook in CSM Workspace
Hi all, Facing below error while running Playbook for my case in CSM Workspace. If anything, please update Thanks,Sreesh Surendran
Database instance to Database deåendency mapping in ServiceNow. what should be parent and child ?
When relating instances with Databases what should be Parent and child. Also it should be considered that CMDB is supposed to be used for Impacted Services. Data model should be that Instance should be parent and database should be child.
Resolved! About CI's Internet Facing Attribute
Where in ServiceNow's DB are CI's Internet Facing attributes stored?Are they stored as strings in the attributes column of cmdb_ci? The following URL, using cmdb_ci, says “you can assign attributes such as Internet Facing for these CIs. https://www.s...
How to set up IP addresses to allow access to and from NVD.
We are trying to implement the incorporation of NVD vulnerability information into ServiceNow using Vulnerability Response Integration with NVD. However, the ServiceNow instance is denying inbound access due to IP Address Access Controls. Therefore, ...
Integrating Self-Hosted CA with Certificate Discovery
I was reading this post https://www.servicenow.com/community/itom-forum/certificate-monitoring-self-hosted-ca-discovery/td-p/3152378. and noticed that ServiceNow’s Certificate Discovery supports only a few external CAs like Entrust and DigiCert. Our...
