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Vulnerability response

We want to disable an assignment rule. What will happen to the existing Vulnerable items that were originally assigned using that assignment group ?

Harleen by Giga Contributor
  • 360 Views
  • 2 replies
  • 0 helpfuls

Arcsight Integration event mapping to security incident

Hi, We have ArcSight Integration in system and under that mapping some fields from there to ServiceNow. There is one time field which has time in "GMT" but when it mapped to ServiceNow security incident it convert it to "PST".We have custom script in...

Pranali18 by Tera Expert
  • 351 Views
  • 2 replies
  • 0 helpfuls

How are licenses calculated for Vulnerability response

Hello, I am new to Vulnerability Response licensing.I have the following questions related to licensing in Vulnerability Response :1. how are number of licenses being used calculated?2. where can i see the number of licenses being used?3. What could ...

Gagandeep6 by Tera Contributor
  • 1353 Views
  • 3 replies
  • 2 helpfuls

SLA on Hold in Vulnerable item when exception applied.

Hello All,I need help to understand SLA in Vulnerable item when exception applied.Exception applied on Vulnerable item with SLA status "Target Missed" (other 2 example  VI form with SLA status "In-flight" ,  VI form with SLA status "No Target"). But ...

Resolved! TenableSCAssetsIntegration Error 403

Hello, My VR integration to Tenable has been running fine in dev  for the past few weeks. We just cloned our prod environment  and after doing the same setup steps. My third party vulnerability entries are loading fine and i was even able to pull ope...

Filter incident templates by field value

Hi,I have a requirement by where I need to filter out the templates shown on template bar at bottom of form. On the incident form we have a custom choice field 'product', we have 3 products we can select.We create a template for each category of inci...

SIR UI SIT status showing as cancelled

Hi All, We're implementing a playbook for our customer, One of the tasks here is closed Complete however, as you can see below there is a 'Cancelled' tag applied to it... Any ideas why? and if so, where can this logic be changed / updated? Thanks in ...

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Greg33 by Tera Guru
  • 558 Views
  • 4 replies
  • 0 helpfuls

Scan engine for Rapid7

I am working with a client who is using Rapid7 InsightVM, and they are having issues with the Rescan function. Sometimes the Rescan is successful, and sometimes it results in the following error:Based on what I'm seeing in the documentation, this is ...

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Vincent13 by Tera Expert
  • 558 Views
  • 1 replies
  • 0 helpfuls

Tenable third-party library update not updating

Is there an additional job or script that can help update the Tenable Third-Party Library records in VR? It is impacting downstream records and update, especially risk calculators off of the scanner Risk Rating.An example: TEN-161691 was initially co...