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PDF exported via Email from a report

HI, I'm facing issue with export of pdf in reports , when I'm exporting from Report List "Right click" export -> pdf -> Landscapeit is sending mail of pdf attachment but fields and and column's available in that pdf are not the fields available in re...

How to avoid running assignment rules on closed VIs

Hi, After the vulnerable items are closed, something is triggering business rules that run assignment rules and setting the assignment group to empty on closed VIs. Our assignment rules are configured as follows:Discovered item.Resource Tag contains ...

sath by Tera Expert
  • 1014 Views
  • 5 replies
  • 0 helpfuls

Resolved! Vulnerability Response creating CI's of multiple classes.

Hey Folks, I'm hoping that the hive mind can help guide me a bit here. We have recently been reviewing records in the CMDB and have identified that the VR.System is creating thousands of CI's. My understanding was that, if the host that is imported f...

Resolved! Auto Scan from Servicenow to Qualys on state changes

Hello, I would like to know how does the auto scan happen from Servicenow to Qualys and on which states is the scan triggered ? What are the jobs that run and where can we monitor the/m?  Update: i see that when the state changes to Resolved the auto...

User179407 by Mega Guru
  • 4985 Views
  • 11 replies
  • 6 helpfuls

automated remediation

I would like to make use of this but instead of some one doing the job. is it possible to automate this process and patch  Vulnerability Assignment Recommendations uses ServiceNow® Predictive Intelligence and machine learning to recommend assignment ...