Hello, I closed-Ignored the vulnerability in Qualys manually for a reason. When i ran the Host Detection Integration that particular VIT still shows as Active - Open in Servicenow Should the Integration set it to Close state in Servicenow too? we are...
Hi Everyone, I'm doing POC on Tenable for ITSM, I want to test this Incident Rules but I'm currently having issues with the import part as there is a large amount of data and it is always stuck. I was trying to manually execute the Incident Rules, bu...
Hi, Does anyone know if we can Change risk score when cvss score changes on a vul item? is this possible using vulnerability calculator? I tried using calculator but it doesnt work for me. Can anyone one help on this? Do i need to do a business rule...
Hello everyone, Unfortunately on current stage of project I can't integrate Qualys with dev instance. I need to prepare some 'dummy data' for testing CI Lookup Rule and getting familiar with them. Is any possibility to insert 'dummy data' into some k...
Hi there, is it possible to have a vulnerability calculator reapply with a scheduled job? If yes, how so? I am trying to find a way to reference the vulnerability calculator in a scheduled job but I can't find a way. According to the SN docs it seem...
When I open the Requested record from "Vulnerability Response> My Approvals", I see "Summary of Item being approved / Vulnerability State Change Approval" at the bottom of the form. Therefore, I would like to display the "Approval name" and "Requeste...
Hi, I had a customer ask me about using the file attachment function for a malicious file... they are wondering if we can get the information from the file without actually storing it. Their concern was someone opening the file and unleashing bad stu...
A large ServiceNow & Phantom customer wants to have a conversation about how the two should work together. They both have playbooks and automation capabilities. ServiceNow has the advantage of the CMDB and workflow with other teams. What else? thank ...
Hello Community! I want to restrict the personalize_dictionary role to only create or rename tables&fields under cmdb_ci table, nowhere else.Basically what I need is to prevent "admin" access other tables but cmdb_ci and its descendants. Is there a w...
I have moved the Vulnerability Response update set from the development environment to the verification environment. I understand that Scheduled Jobs are not included in the update set, so I need to export and transport them as an XML file in my deve...
Hello all. We should attach to KB articles attachment of xlsx files digitally signed (p7m), just like "example_file.xlsx.p7m". Both extension are permitted in system property "glide.attachment.extensions" and we want to mantain "glide.security.file.m...
VR 14.0.6 with Qualys 12.1.1 Issue: Initiating a rescan within a VIT produces a status message of "Error code 1901. Message: Unrecognized parameters." V12.1.1 claimed to fix this error code, but it is still occurring. Any ideas?
I have been working on an early upgrade instance where we get to Rome AND latest updates for Vulnerability Response and the Qualys Integration for Security Operations applications. Within those updates we are going from v13 VR to v15 which include t...
Is it possible to determine if a template was used on a SIR? I would think that there is not but would like someone to verify this for me.
Hello everyone, Just wanted to see how everyone handles devices that get added into the CMDB as an Unclassed Hardware. Looking to see how others are addressing the following situations: Undesired devices in the CMDB are classified as Unclassed Hard...