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Resolved! Servicenow Qualys Integration - Asset Tag

Hi There, As per the docs, Servicenow Qualys Host detection Integration retrieves host tags(Asset tag) from Qualys. We had ran the Qualys job once and I could see the field named 'Qualys host ID' gets updated in our CMDB table with the relevant data ...

Priyanka56 by Tera Expert
  • 2116 Views
  • 5 replies
  • 5 helpfuls

Jobs are stuck in ECC Queue in ready state

Hi All, As part of Splunk ES to SIR integration, some of the alerts are not getting converted into a security incident. When found in the ECC queue, we are seeing most of the jobs are stuck in ready state. Could someone help with if any schedule is g...

Resolved! Mark service accounts as internal integration users

reference the SN documentation with regards to creating service accounts here, my understanding is that this checkbox should be checked so to prevent someone from logging into SN as a normal user would.  I would like to know that if SSO is enabled, t...

Dorothy by Tera Contributor
  • 9051 Views
  • 6 replies
  • 4 helpfuls

Pen Testing on ServiceNow Instance

Hi, We are trying to find out more on Penetration testing on our ServiceNow Instance and have the following questions - Do we have to use third party tools to do Penetration testing? if so are there are recommendations from anyone who has used those?...

Aman22 by Mega Contributor
  • 6792 Views
  • 4 replies
  • 7 helpfuls

VR - Qualys integration stopped working

Encountered error running the integration. Error: Invalid response code 403 received from Qualys Qualys integration with VR (NewYork 9a) has been working ok, with a nightly run.  All of sudden stopped working and saw that Qualys account was locked.  ...

Scott58 by Kilo Contributor
  • 1676 Views
  • 4 replies
  • 0 helpfuls

Resolved! Vulnerability groups

Does anyone have a recommendation and / or best practices on how to group, categorize  or define Vulnerability groups recieved from Rapid7. I am trying to reduce the number of groups and auto assign vulnerability items as they are received in Service...

Chuck S1 by Tera Contributor
  • 3826 Views
  • 7 replies
  • 12 helpfuls

Resolved! ServiceNow Rest API throwing error (401 UNAUTHORIZED)

Hello Experts  As part of automatic Incident creating in SNOW I am consuming the API  https://XXXXXX.service-now.com/api/now/table/incident from windows .net The response i am receiving as below. {StatusCode: 401, ReasonPhrase: 'Unauthorized', Versio...

ANEEF by Kilo Explorer
  • 2646 Views
  • 2 replies
  • 0 helpfuls

Resolved! SN Qualys Integration

Hello, I have installed the Qualys Vulnerability Integration plugins. I am trying to set it up using the Setup assistant. I entered the Login credentials for Qualys, however when running  the Knowledgebase and Host detetction scans I see the below er...

User179407 by Mega Guru
  • 2421 Views
  • 17 replies
  • 6 helpfuls

Resolved! Flow designer slower in generating response tasks in New UI

Hi All,    I have noticed  a significant difference in speed between the flow designer and and the workflow designer.The flow designer is much slower,  specifically when it comes to creating response Tasks, it takes few minutes to generate a new task...

Sherif by Kilo Expert
  • 2051 Views
  • 5 replies
  • 5 helpfuls

Resolved! Close/Defer Workflow Question

Hello, I'm currently working on developing some reports for any VI or VG that was subject to the "Close/Defer" button. In doing that, I noticed that depending how a VI or VG is marked as closed, it may or may not be reflected within the table known a...

Jimmy26 by Giga Contributor
  • 1698 Views
  • 5 replies
  • 0 helpfuls