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Possible to run splunk query from servicenow?

Hi All, Is there is any possibilities to run the Splunk query from ServiceNow end and get the results in some related list or in work notes section? For example below is the query we use in the splunk end to view the specific event by adding the even...

Venkatesh4 by Tera Expert
  • 1052 Views
  • 1 replies
  • 0 helpfuls

Resolved! Incomplete IP Identified Device - Tenable.sc integration?

Hi, I have more than 3000 unmatched Discovered Items ( Incomplete IP Identified Device ). No CI lookup rule was applied to these records. What should I do with this number of Discovered items? Should I change something in the CI lookup rule or add so...

kris29 by Tera Contributor
  • 1388 Views
  • 1 replies
  • 2 helpfuls

Resolved! Licensing and roles for Application Vulnerability Response.

Hi, i want information/Contact details to reachout on Licensing cost and roles required for Application Vulnerability Response Module, in order to operate the module do we require License? if yes kindly share contact details of someone from ServiceNo...

Ravi63 by Giga Contributor
  • 1677 Views
  • 1 replies
  • 1 helpfuls

CI Lookup Rules for Tenable.sc?

Hi, I have CI lookup rules OOTB for Tenable.io (type Host Name, Tenable.io) I want to create a CI lookup rule HOSTNAME and DNS for Tenable.sc. What type should I use, custom? Should it be the same script shown here?

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kris29 by Tera Contributor
  • 1382 Views
  • 5 replies
  • 1 helpfuls

Resolved! Business Use Case/Scenario - Remediation Effort

ServiceNow provides a feature to create "Remediation Effort" from the watch topic. When created this "Remediation Effort" in turn creates a Vulnerability Group ( Remediation Task) and assigned to the respective group. Traditionally Vulnerability Grou...

Chetan21 by Tera Contributor
  • 2233 Views
  • 2 replies
  • 1 helpfuls

Resolved! Roles for creating reports and dashboards?

Hi community, What roles are required to create reports and dashboards in the VR module?Are additional roles required or is sn_vul.vulnerability_admin sufficient?  

kris29 by Tera Contributor
  • 7366 Views
  • 1 replies
  • 2 helpfuls

How to trigger the risk calculator when VI is imported?

Hi, How can I trigger risk calculator when Vulnerable items are imported from Tenable integration.  When data is imported in Vulnerable items table, "Risk rating" should be updated based on conditions I set in calculator. I can do that manually but l...

kris29 by Tera Contributor
  • 1673 Views
  • 8 replies
  • 2 helpfuls

Resolved! reassign Vulnerable item to another assignment group?

Hi, I wonder what happens if a vulnerable items were automatically assigned to the wrong assignment group during import? What type of functionality should be implemented or configured when a Vulnerable item needs to be reassigned to another assignmen...

kris29 by Tera Contributor
  • 2164 Views
  • 8 replies
  • 6 helpfuls

Resolved! Role for "Request Exception" on Vulnerable item?

Hi,   What kind of roles do I need to see on the "Request Exception" button for vulnerable items?According to docs I created a user with sn_vul.remediation_owner role, but I cannot see VI and "Request Exception" button in form view.    

kris29 by Tera Contributor
  • 1593 Views
  • 1 replies
  • 1 helpfuls

Resolved! Reapply assignments when CIs get updated

Scenario: We have several VITs with CIs that were, at first, manual entered without an OS version. This does not match our assignment rules. Days later, they were eventually updated and discovered with an OS version. After attempting to Apply assignm...

CVSS base score?

Hi, I have a quick question. Where can I find a CVSS base score in instance? Is a CVSS base score is a risk score in Vulnerable item?  

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kris29 by Tera Contributor
  • 1681 Views
  • 3 replies
  • 0 helpfuls

Resolved! Exception Expiry notification

Hi, I am looking to change the notification to be sent 14 days before expiry, but I cant find the field where I can make this change. Does anyone know where to make that change? I think by default it is 7 days. Notification Name: Exception on VG is...

Malwinder by Giga Contributor
  • 1436 Views
  • 2 replies
  • 1 helpfuls