Desired Substate value is not populating on VCA with the custom exception reasons choice

GudiyaYadav
Tera Contributor

Hello Community,

 

I have created one exception reason choice. When i request an exception form vulnerable item by choosing the created exception reason choice, the VCA's desired substate field is not populating with the exception reason choice i have created. I have added the choice in desired substate field on VCA table as well. 

There is some relationship between the exception reason choices and desired substate field choices.
Can anyone help me to know the relationship between these choices?
Thanks in advance!!

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