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Resolved! Qualys Integration Runs - Duplicate Items

Qualys integration runs show there are some duplicate values. Does this just show the message that there are duplicates or it created duplicate records in the system? Please help me to understand this. Module in App navigator : Qualys Vulnerability I...

Khanna Ji by Tera Guru
  • 2728 Views
  • 4 replies
  • 5 helpfuls

Resolved! Assignment of Security Incidents to Non Sec Ops staff

Hi, A member of the security team has asked me if there is a way to assign a security incident to an individual, so that only they can see it. From my research, I can see that I would need to set up new groups so they are available for the Sec Ops te...

Collette1 by Giga Contributor
  • 2981 Views
  • 4 replies
  • 1 helpfuls

Resolved! Third Party Vulnerability Entry (QID)

I have integrated Qualys with ServiceNow and it started created items and groups with Qualys Ids (QIDs). The issue with these QIDs is that Threat and Solution fields are coming as blank. There must be some information about this third party vulnerabi...

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Khanna Ji by Tera Guru
  • 6915 Views
  • 23 replies
  • 1 helpfuls

Resolved! ServiceNow Qualys Integration - Asset Tags

Does ServiceNow Qualys Integration brings asset tags into ServiceNow? I don't think so, we need Qualys CMDB Sync for bringing the asset tags into ServiceNow. Please help me if my understanding is correct.

Khanna Ji by Tera Guru
  • 3359 Views
  • 3 replies
  • 1 helpfuls

Splunk Integration Architecture Diagram

Is there a standard architecture document for Splunk to ServiceNow integration. We know that there is a MID Server Required along with the plugin but is there anything else needed?  Customer is asking for an architecture diagram but I have not been a...

jzayicek by Kilo Contributor
  • 2889 Views
  • 3 replies
  • 0 helpfuls

Business Impact and Priority on Vulnerable Items

Can anybody help me to understand how Business Impact and Priority values are set on Vulnerable items? I do not find any calculator or matrix for this? I can see matrix only for risk calculator of Vulnerable items.

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Khanna Ji by Tera Guru
  • 3929 Views
  • 4 replies
  • 1 helpfuls

Resolved! Host Detection CIs created by Qualys

Host Detecton CIs created by qualys for vulnerability response module integration are available for selection to the other ITSM modules also or only for vulnerability application?

Khanna Ji by Tera Guru
  • 2187 Views
  • 5 replies
  • 2 helpfuls

Resolved! CVE and CWE

Can anybody explain me the difference between CVE (Common Vulnerability and exposures) & CWE (Common Weakness Enumeration) ? Also please one example of each which will help me to understand them easily.

Khanna Ji by Tera Guru
  • 6434 Views
  • 5 replies
  • 3 helpfuls

Vulnerability Response Notifications

Hi Team, Can you please explain me the below vulnerability response notifications? I am finding it hard to understand them. Appreciate your efforts and time.

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Khanna Ji by Tera Guru
  • 3631 Views
  • 7 replies
  • 1 helpfuls

force rebuild user role table

I am about to embark on the task of cleaning up user granted roles directly in some cases and role changes in groups. I will be consolidating down duplicated roles given and removing roles directly given to users. I have seen the behavior of a user n...

twooton by Giga Contributor
  • 2225 Views
  • 4 replies
  • 0 helpfuls

Resolved! SIRT Auto Assignment

Whenever I submit a security incident, it is picking SIRT group as an Assignment Group. Is there a way to change the this group assignment and select something else? Where can I find the setting for it?

James234 by Kilo Contributor
  • 2585 Views
  • 5 replies
  • 0 helpfuls