How can i edit "sys_import.do" page?

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hung_nguyen
Giga Expert

‎05-28-2018 12:55 AM

the user connects to link https://xxxx.service-now.com/sys_import.do
get an error message: "User Not Authorized"

the user is not an admin.

How can I fix it?

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Ankur Bawiskar
Tera Patron
Tera Patron
In response to hung_nguyen

‎05-05-2020 03:17 AM

I am glad to hear your goal has been achieved.
Saying this, I will appreciate if you close this thread, as answered.
Have a great rest of the day

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

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Inactive_US1603
Kilo Contributor

‎06-03-2020 02:12 AM

I have given the below roles to the user - import_set_loader and import_set_admin. However when i do a post from Post to below URL i get an error "Sorry, an error occurred or this page isn't available"

1. https://<instancename>.service-now.com/sys_import.do?sysparm_import_set_tablename=u_service_now_user_report&sysparm_transform_after_load=true&uploadfile=D:\service_now_user_report.csv

2. https://<instancename>.service-now.com/sys_import.do?sysparm_import_set_tablename=u_service_now_user_report&sysparm_transform_after_load=true

 

Is there a step I am missed to enable the use of this method to import the data?

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