Ref info button is not working for CVITs table

SambasivaraP
Tera Contributor

When i click on info section on form for a reference field its not showing any info for CVITs table. Please help me on this how to troubleshoot.

SambasivaraP_0-1761551389972.png

 

6 REPLIES 6

Ankur Bawiskar
Tera Patron
Tera Patron

@SambasivaraP 

is this happening for all records and for admins, non-admins both?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Ankur,

 

It is happening for admins and non admins and all records. I randomly checked some records.

@SambasivaraP 

any browser console error?

same field behaves similarly when record opened in different view in native?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar ,

I am in chrome and checked in edge also. Both places its same i can't able to preview.