Find your people. Pick a challenge. Ship something real. The CreatorCon Hackathon is coming to the Community Pavilion for one epic night. Every skill level, every role welcome. Join us on May 5th and learn more here.

SIR Workspace Plugin

TanayaGavande
Tera Expert

Hi all,

 

I am trying to install the Security Incident Response Workspace plugin in my instance. I first installed all the dependent plugins, and when I proceeded to install the Security Incident Response Workspace plugin, I could not find it in the Plugins list when I searched for it. It was visible before when I had not installed the dependent plugins, but now I can't find it in the Application manager. 

 

When I search for security incident response, the number of installed application changes based on which tab I am on. This is how it behaves:

 

TanayaGavande_0-1715685936489.pngTanayaGavande_1-1715685954151.png

TanayaGavande_2-1715685967323.png

Notice the Installed () number changes.

 

I know it is not installed yet because I cannot see it in the workspaces list in my instance. 

How can I install it again?

1 ACCEPTED SOLUTION

PatrickMutchler
Tera Guru

@TanayaGavande, I would check the SIR Workspace dependencies again.  Go to the store directly, rather than via Application Manager.  I ran into a similar issue when I installed the SIR Workspace for a client.  The workspace wouldn't show from Application Manager, but when I went to the store, I found that two dependencies were missing.  I installed those dependencies and then the SIR Workspace was available to install.

View solution in original post

2 REPLIES 2

PatrickMutchler
Tera Guru

@TanayaGavande, I would check the SIR Workspace dependencies again.  Go to the store directly, rather than via Application Manager.  I ran into a similar issue when I installed the SIR Workspace for a client.  The workspace wouldn't show from Application Manager, but when I went to the store, I found that two dependencies were missing.  I installed those dependencies and then the SIR Workspace was available to install.

@PatrickMutchler Thanks! I see 2 unresolved dependencies.