SIR Workspace Plugin

TanayaGavande
Tera Expert

Hi all,

 

I am trying to install the Security Incident Response Workspace plugin in my instance. I first installed all the dependent plugins, and when I proceeded to install the Security Incident Response Workspace plugin, I could not find it in the Plugins list when I searched for it. It was visible before when I had not installed the dependent plugins, but now I can't find it in the Application manager. 

 

When I search for security incident response, the number of installed application changes based on which tab I am on. This is how it behaves:

 

TanayaGavande_0-1715685936489.pngTanayaGavande_1-1715685954151.png

TanayaGavande_2-1715685967323.png

Notice the Installed () number changes.

 

I know it is not installed yet because I cannot see it in the workspaces list in my instance. 

How can I install it again?

1 ACCEPTED SOLUTION

PatrickMutchler
Tera Guru

@TanayaGavande, I would check the SIR Workspace dependencies again.  Go to the store directly, rather than via Application Manager.  I ran into a similar issue when I installed the SIR Workspace for a client.  The workspace wouldn't show from Application Manager, but when I went to the store, I found that two dependencies were missing.  I installed those dependencies and then the SIR Workspace was available to install.

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2 REPLIES 2

PatrickMutchler
Tera Guru

@TanayaGavande, I would check the SIR Workspace dependencies again.  Go to the store directly, rather than via Application Manager.  I ran into a similar issue when I installed the SIR Workspace for a client.  The workspace wouldn't show from Application Manager, but when I went to the store, I found that two dependencies were missing.  I installed those dependencies and then the SIR Workspace was available to install.

@PatrickMutchler Thanks! I see 2 unresolved dependencies.