Tutorial: How to prepare for implementation (Vulnerability Response and Security Incident Response)

Eric Feron
Moderator
Moderator

FEB 26 UPDATE: video and slides now available below.

 

Hello all,

it is my great pleasure to announce that on February 26 at 10 am PT, we will publish here a video intended to help you get started with ServiceNow Security solutions.

We realize that many of you are new to ServiceNow and could do with a little help to move quickly towards lowering your risk profile.

In this video, ServiceNow specialists will present a step-by-step guide to get your team confident and ready for implementation. They will share some best practice tips and provide resources to make sure you are all set up before going live.

The team will also be on-call during at that time to answer your questions on the Forum.

In a following tutorial we will address the various steps of implementation (to stay tuned, please subscribe to the Forum).

See you there and then. No registration required, just turn up.

EF

 

FEATURED SPEAKERS

find_real_file.pngRob Randell
Director Solutions Consulting, Security & Risk, 
ServiceNow​
 find_real_file.pngLuke Kasper
Senior Security Consultant, 
ServiceNow​

Video and slides were made available on February 26, at 9:07 am PT.

 

Please give us your feedback and subscribe to the Forum.

1 ACCEPTED SOLUTION

Eric Feron
Moderator
Moderator

Hello all,

here is the path to success for new customers as it stands today:

find_real_file.png

Episode 1: Prepare your implementation

Critical steps to go fast: what you should do.​

View the 23-minute video tutorial, download the guide and ask questions.​

 

Episode 2: Implement

A 12 weeks cycle: how to stay on schedule.​

View the 17-minute video tutorial, download the guide and ask questions.

 

Episode 3: You are live, now what?

Tune for best results​

11-min video tutorial, slides and Q&A.

 

Episode 4: Finding the right partner for your journey

Don't go alone

16-min video tutorial, slides and Q&A.

 

Episode 5: Notifications

Get them right to be safe

16-min video tutorial, slides and Q&A

 

Episode 6: Vulnerability Response

Get started simply and quickly

15-min video tutorial, slides and Q&A

 

Episode 7: Incident enrichment

Leave no stone unturned

12-min video tutorial, slides and Q&A

 

Episode 8: Reports and Dashboards

Quickly the best out of them

13-min video tutorial, slides and Q&A

 

Episode 9: Training

What classes are right for your role

Document

 

 

View solution in original post

21 REPLIES 21

Eric Feron
Moderator
Moderator

Hello all,

here is the path to success for new customers as it stands today:

find_real_file.png

Episode 1: Prepare your implementation

Critical steps to go fast: what you should do.​

View the 23-minute video tutorial, download the guide and ask questions.​

 

Episode 2: Implement

A 12 weeks cycle: how to stay on schedule.​

View the 17-minute video tutorial, download the guide and ask questions.

 

Episode 3: You are live, now what?

Tune for best results​

11-min video tutorial, slides and Q&A.

 

Episode 4: Finding the right partner for your journey

Don't go alone

16-min video tutorial, slides and Q&A.

 

Episode 5: Notifications

Get them right to be safe

16-min video tutorial, slides and Q&A

 

Episode 6: Vulnerability Response

Get started simply and quickly

15-min video tutorial, slides and Q&A

 

Episode 7: Incident enrichment

Leave no stone unturned

12-min video tutorial, slides and Q&A

 

Episode 8: Reports and Dashboards

Quickly the best out of them

13-min video tutorial, slides and Q&A

 

Episode 9: Training

What classes are right for your role

Document

 

 

rbs77
Tera Contributor

Eric, 

Great stuff.  We are looking at planning a full rollout for Security Operations Enterprise.  Is there a suggested phased rollout - roadmap?  Also, any idea on staffing numbers for the Impl team (Architect, BA, Developers)?  Thanks.

Robert