Resolved! How to change order of tab in Strategic Planning Workspace?
Hi,I need to change order of tab in Strategic Planning Workspace. Most information I found on net is about SOW but not working for EAP. Any advice? Thanks!
Forum Posts
What's the easiest way to get data into the SBOM Components table?
I'm looking into the use of the Software Bill Of Materials. I activated the SBOM Core and Data Models plugins.Now I'm trying to figure out how to load data into the tables.In my investigation, I wrote a script to load some data into the sn_sbom_com...
Resolved! Vulnerability moving to Closed state when the scan confirms remediation
Dear ServiceNow Community, I am currently helping out on the implementation of ServiceNow VR for a large organization and I am trying to better understand the scanner integration (Qualys in my case). If I understand correctly, Vulnerability Items in ...
VR: Wiz Integration is not creating vulnerable items from detections
Hi,We have installed "Wiz Integration for Security Operations" plugin, configured the credentials and established the connection.Ran on-demand integration "Wiz Fetch Vulnerabilities - On Demand" and it brought in records as detections and no vulnerab...
Resolved! Vulnerability response tables list
Hi All I am looking for the list of commonly used servicenow tables for reporting on vulnerability response and vulnerable items . Can someone share the list of tables if they have it handy or in a link
VR: ATF File Upload
Hi everyone, I'm currently working on an Automated Test Framework (ATF) test to validate a custom notification that is triggered during the VR Manual Upload process. As part of this, I need to simulate a user uploading a CSV file through the manual u...
SecOps observables: manual steps guide and scope to automate them?
Hi Team,Are there any recommended BAU (Business-as-Usual) practices or reference steps that Security team members should follow when handling different types of observables (e.g., IP addresses, file hashes, domains, etc.) in ServiceNow? Additionally,...
Dashboard and Report Edit access in workspace
1. Need to give edit access to SIR analyst for OOB Security Incident Analyst Dashboard and for the reports under it.On giving edit access to the dashboard, the report under the dashboard gives -You cannot configure this element. The owner did not sha...
Does anyone have experience using Advanced Work Assignment with Security Incident Response?
I have attempted to set up AWA so that I can route security incidents to the various security response teams, but the results vary and do not appear to be utilising my designated queue or assignment rules. I have turned off the default SIRT rule and ...
Microsoft Teams issue with IOS
Hi Team , has anyone has detected an issue during the logon on an IOS. It seems a loop behavior between Teams application and Microsoft Authenticator. #MicrosoftTeams
Creating an Indicator Template and generate indicator just to specific controls
I’d like to know if it’s possible to create an indicator template in GRC, add in a control objective, and then apply a filter to select only specific controls that I want the indicator to be associated with. The goal is to ensure the indicator is onl...
ServiceNow Teams (chat and conference call) integration for SIR
I'm reaching out for assistance with an integration related to our Security Incident Response (SIR) module. The process owner is looking to integrate Microsoft Teams to enable chat and conference call functionality within the SIR workflow. Please ref...
Hide urgency and impact fields on security incident in SIR workspace? Will it have any impact?
Hi, We have a requirement to hide impact and urgency fields present in security incident in SIR workspace. If we hide it, will it have any impact on the flow?
Can we import playbooks in SIR ServiceNow from IRIS tool?
Hi, Is it possible to import existing customer playbooks from IRIS tool to ServiceNow?
Resolved! roles required for security catalog access
I want to know which roles are required for accessing security catalog ?
