Tutorial: How to prepare for implementation (Vulnerability Response and Security Incident Response)

[Eric Feron]

FEB 26 UPDATE: video and slides now available below.

Hello all,

it is my great pleasure to announce that on February 26 at 10 am PT, we will publish here a video intended to help you get started with ServiceNow Security solutions.

We realize that many of you are new to ServiceNow and could do with a little help to move quickly towards lowering your risk profile.

In this video, ServiceNow specialists will present a step-by-step guide to get your team confident and ready for implementation. They will share some best practice tips and provide resources to make sure you are all set up before going live.

The team will also be on-call during at that time to answer your questions on the Forum.

In a following tutorial we will address the various steps of implementation (to stay tuned, please subscribe to the Forum).

See you there and then. No registration required, just turn up.

EF

FEATURED SPEAKERS

Rob Randell,  Director Solutions Consulting, Security & Risk,  ServiceNow​

Luke Kasper,  Senior Security Consultant,  ServiceNow​

Video and slides were made available on February 26, at 9:07 am PT.

Please give us your feedback and subscribe to the Forum.

[Eric Feron]

Thank you for the call-out Rob 🙂

Hi Refocused Dad,

Yes, the new customers series of tutorials will continue to grow. I hope we get to a cadence of 1 per week.

The best way to stay up to date with upcoming episodes is to subscribe to this thread (top right corner) and the New customers thread to be sure.

Any topic you would like to see covered in a future episode?

Cheers,

PS: you get kudos for the best new user name this week! 😉 

[Eric Feron]

For your convenience, here is a schedule of the video content:

-----------------------

2:21 Agenda

3:05 Stages of maturity for Vulnerability Response

8:34 Stages of maturity for Security Incident Response

12:08 Four steps pre-implementation

13:41 Step 1

15:03 Step 2

16:37 Step 3

18:18 Step 4

20:43 Wrap up

21:46 Conclusion 

[Marco Nappo_]

Same as before, you should share this as articles/Blog/Video NOT questions. Thanks

[Eric Feron]

Hello all,

a quick reminder that the video tutorial remains available to you on demand.

So far, the interest has been hearteningly strong and viewership continues to grow.

Please do help us with your feedback as we prepare the follow-up installments: https://www.surveymonkey.com/r/8LWXZHH

[Eric Feron]

Hello all,

quick update to let you know that the team is now preparing the follow up to this tutorial, covering the implementation phase.

Stay tuned (Subscribe).