Hello - trying to make a scheduled job to run a script that will go through all of the Security Incidents currently in the Review state that hasn't been updated in 3 days, and set the state to Closed. The Security Incidents will already have all the ...
Hi, Is there any OOB property / configuration available to limit the number of times a user can Request Exception (Deferral) from Vulnerable Item / Remediation Task? Thanks
Hello I activated: Vulnerability Response Compensating Control QuestionnaireCan somebody tell me please - what is this? where to use it? how to use it? where and when it's triggered?I was checking VIT's - and no such options to use it. Please explain...
OverviewThe Risk Score Calculator in ServiceNow's Zurich Security Management module enables dynamic and customizable scoring of security incidents. This article outlines how to define, modify, and manage risk score rules using both Criteria Builder a...
Hi Community,I’m currently configuring the Security Incident Response (SIR) Risk Score in ServiceNow and have observed that the score is influenced by several factors including Business Impact, Priority, Severity, and Affected User.For our use case, ...
In the Post Incident Review section of the Security Incident Response (SIR) module, I’ve configured a custom assessment metric type and defined trigger conditions similar to the out-of-the-box (OOB) metric type.However, when requesting assessments f...
How can I create UI Page for manual ingestion of test results in configuration compliance likewise manual ingestion of vulnerable items.
Hello community, I have a notification configured to trigger upon incident creation. All fields populate correctly in the notification, except for the Caller field, which remains empty.The email script used in the notification is scoped to global, an...
We have a business requirement to set reopened VIT's in a Defer state if they were previously closed in a deferred state. The business is expecting these VIT's to remain differed when they reopen until the deferral end date. What is the best way to ...
Hello Community,I am working on 'Exception request for vulnerable items' approval rule. I have configured the Approval configuration and Approver level. See the attachment to know about the configurations. The group i have used in Approver level has ...
Hi,Yes No activity is missing in one instance and available in other instance. Can I know why it's missing
Hi Community, I'm looking for a way to automatically approve manual exception requests for vulnerable items in ServiceNow Vulnerability Response. Currently, when an exception request is raised manually on a vulnerable item, it goes through an approv...
An explanation of the fields on the remediation effort screen.ex: total de recordsrecordsacitve records% Records remediatedand An explanation of the calculations involved.
Hello,I have requirement from client - Playbook call another Playbook. I checked all forums and no luck. Do you know how to do it ? Any help will be appreciated,PBB
Hi all, I'm currently facing an issue in my implementation regarding templates, whether on sn_si_incidents or sn_si_tasks. In the old UI, the user's have no problem applying the templates, however in the workspace, they are getting a message: Templat...
