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07-14-2022 02:09 PM
We are looking to refine one of our VR assignment rules to take it a step further and not just assign to an assignment group, but also the assign it to the user contained in the assigned_to field on the CI record. Can anybody help me with the script necessary to accomplish this? We'd want to call out in the script assigning it to a specific group and then also assigning to the assigned_to if the field is not empty.
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08-19-2022 02:12 PM
For the record, this is what ended up working:
current.assigned_to = current.cmdb_ci.assigned_to;
current.assignment_group = 'inserts sys ID here';

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08-19-2022 02:12 PM
For the record, this is what ended up working:
current.assigned_to = current.cmdb_ci.assigned_to;
current.assignment_group = 'inserts sys ID here';