How to check the email body for the match condition to create security incident using Email Parser?
How to check the email body for the match condition to create security incident using Email Parser?
Forum Posts
Black-Box Penetration Test
Hello Everyone,Is there any other way for penetration Testing in ServiceNow without the Raising a request in serviceNow Hi portal?My understanding towards the Black-Box Penetration testing is to Test the Applications using several Third-Party apps an...
Resolved! MSIM Workspace
Hi,Need to change default value for priority field in MSIM workspace. created UI policy to do the same but it's not working. And we can not change it from dictionary level as it is inherited from task table.Please suggest.Thanks,
VR or SIR and a Phase 2
All, I am doing some planning... so a question for everyone: Once VR or SIR are up and running successfully, what is important enough to start a Phase 2 project? What I mean is... Would you like additional configurations, new integrations, new OOB ca...
What happens if a Vulnerable Item no longer matches the Exception Rule conditions?
There is an ongoing doubt to know what happens to a Vulnerable Item deferred by an exception rule if it gets updated by the system and no longer matches the initial conditions of the exception rule. Following OOB does it get re-opened or what should ...
remediation
i have a few questions on the vulnerability remediation : 1. other than submitting a change to push for a large amount of machines and it is closed when all the machines have been remediation, but what happens if one machine happens to have the old ...
Tenable.io integrate with Service now
I have a question. We want to integrate Tenable.io with ServiceNow CMDB to manage the client asset. Is there any requirement from the ServiceNow side? I found some content on the screenshot (Tenable and ServiceNow Integration Guide), "Service Graph ...
Resolved! Can't install SIR v. 13.4.3 on PDI
Hi SecOps experts, I'm trying to install the latest version of SIR (13.4.3) on my PDI but it's stuck as per the attached screen shot: V. 13.4.3 has only been in GA for a couple of days, so I'm wondering if that's the problem. Interested to hea...
Put limit on number of days on exception request for Remediation Tasks and or Vulnerable Items
We have requirements to implement restrictions on the number of days exception requests on the Remediation Tasks or Vulnerable Items can be requested. When requesting exception through the Vulnerability Manager Workspace, the Until selection is a cal...
Resolved! Why Catalog client scripts when we have traditonal client scripts?
Any specific reason behind this ? Why they have separated ?
Resolved! Major Security Incident Promotion Grayed Out ?
Hello All, I am banging my head against the wall with this one. I am in the MSIM workspace. I have the sn_msi.worksapce_admin and the sn_msi.workspace_manager roles. I can propose that a security incident become a major incident. But then cannot prom...
Remediation Target on some VIT not getting populated
We are on Vulnerability Response Vulnerability Response 21.1.2. What we are seeing is that some VITs although they meet the remediation target rule condition(s) they are not getting remediation target dates populated on the VIT. The remediation ta...
Resolved! Technical Delivery/Engagement Manager Resources for SOAR
Is there a Technical Delivery/Engagement Manager whose role is to manage ServiceNow SecOps initiatives (Security Orchestration Automation and Response) and can speak about their experience and provide tips/resources I can leverage?
How to integrate Solar Winds,Rapid7,Manage Engine, MS Defender EDR this event managent tools?
Hello Team i want know about how to integrate Solar Winds,Rapid7,Manage Engine, MS Defender EDR this event management tools with servicenow, and what are pre-requisites for this, please explain step by step for this and do the needful.
New View For Different Team In SecOps Module
Hi SecOps Experts,I have query, where we need to create a separate view for different team inside SIR Module. Completely Different From Default View (Currently in use by Security Team). Need your suggestions, is it recommended/how feasible it will be...
