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Closed/False positive Vulnerable items changed to Closed/Stale

Anyone else seeing this issue?  We marked the VIT state to closed/false positive by submitting the false positive request. After approval on example VCAXXXXXX, state of VIT changes to Closed and sub state to False Positive.Later VR.system updated the...

aislingo by Tera Contributor
  • 372 Views
  • 2 replies
  • 1 helpfuls

Plugins for SIR

What are the plugins usually needed to install for integration, testing, workspace access for a general Security Incident response module. And what are the steps need to involve for integrations, like importing information from an external third part...

Sighting Search

Give me an overview what is Sighting Search and how to use it. Like i need the navigation to perform this sighting search.

Resolved! Security Incident Response Calculator Types

Can someone explain how the calculators are working? And what are the types of calculators? When to use that respective type of calculator? My overview is like Calculators are mapped to a table and they will aggregate it for producing a respective sc...

Resolved! Risk Score Calculation

Calculators helps to calculate the risk score calculation is it right? And if so, what are the severity calculator used for? What and see i could not catch this concept. Anybody explain this properly.

VRM Classification rules

Hello, We have a requirement to allow more than one way of classification of VITs whereas ootb functionality picks the rule whichever matches first and ignores the rest.  Currently, there is no OOTB Classification Type in sn_vul_vulnerable_item. We h...

Viji Rohan by Tera Contributor
  • 542 Views
  • 2 replies
  • 0 helpfuls

Resolved! Response Task for SIR

What is Response Task? What is the purpose? For each and every SIR record a response task is generated or else it's a manual process to do so? And how to create response task manually?

Resolved! Threat Intelligence vs Enrichment of an SIR

Hii guys!!My doubt is what is the primary difference between Threat Intelligence and Enrichment. I know that Threat Intelligence is one of the type of Secops Component. And Enrichment is like to enchance the data's information. But what my thing is a...

Resolved! Security Incident Management

What is the difference between the Flow Designer vs Process Automation Designer. Since PAD is developed with the help of the flow designer, what the speciality of PAD? When, How, Where this PAD is used. Is PAD is specifically avaliable only for the S...

Resolved! Calculators in SIR

Hi all! My question is like what the purpose of is using a Calculator. How to configure it? And my understanding is that it is used to prioritize the severe SI. But I need some more clarity in this topic. And what is the purpose of Group Calculator?T...

Major Security Incident Management

Major Security Incident Management:   We are currently implementing Major Security Incident Management (MSIM) for a customer in the energy sector and are looking for guidance from others who have gone through the SharePoint integration setup — specif...

Terry23 by ServiceNow Employee
  • 850 Views
  • 1 replies
  • 1 helpfuls