Workspace View

[Aniket Shukla]

How to edit list layout in workspace view same as native view?

[Prathmeshdagade · Accepted solution]

Hello @Aniket Shukla 
Navigate to the Workspace List

• Open your ServiceNow instance.

• Go to the Application Vulnerability Response workspace (e.g., Application Vulnerability Response > Vulnerabilities).

• Locate the list you want to customize.

• Open List Layout Options

  • Click the gear icon (List Layout or Personalize List) in the top-right corner of the list panel.

  • In Workspace, the icon is usually at the top of the list header (next to column titles).

  • This opens the List Layout configuration modal.

• Customize Columns

  • Add Columns:

    • Click Add Column or select from available fields.

    • Choose the fields you want displayed in the list, e.g., Vulnerability ID, CVE, Risk Score, Assigned To, Status.

  • Remove Columns:

    • Select a column from the “Selected” section and click Remove.

  • Reorder Columns:

    • Drag and drop the columns in the order you want them to appear.

  • Sort Columns:

    • Click the column headers in the list to sort ascending/descending.

• Save Layout

  • After customizing, click Done or Save.

  • The list layout in Workspace will now reflect your selected columns and order.

  • Workspace remembers user-specific layouts similar to Native UI personalizations.

• Notes & Best Practices

  • Workspace list layouts are per user, similar to Personalize List in native view.

  • Changes in Workspace do not affect native view layouts unless the system admin updates the default list layout via System Definition > Lists.

  • To make the layout default for all users, update the Default Layout for the table in System Definition > Lists; it will propagate to Workspace lists by default.

  • Some advanced columns (related lists, reference fields) may appear differently in Workspace due to rendering limitations.
    
    If this response proves useful, please mark it as Accept as Solution and Helpful. Doing so benefits both the community and me. 👍🙂
    
    

[Sarthak Kashyap · Accepted solution]

Hi @Aniket Shukla ,

If I got your question correctly you can change the list layout in workspace by clicking on 3 dots in right side corner > Personalize fields

2nd way

In your ITIL view select view as Service Operations Workspace and click on gear icon and change the colums

Please mark my answer correct and helpful if this works for you

Thanks and Regards,

Sarthak

[Prathmeshdagade · Accepted solution]

Hello @Aniket Shukla 
Navigate to the Workspace List

• Open your ServiceNow instance.

• Go to the Application Vulnerability Response workspace (e.g., Application Vulnerability Response > Vulnerabilities).

• Locate the list you want to customize.

• Open List Layout Options

  • Click the gear icon (List Layout or Personalize List) in the top-right corner of the list panel.

  • In Workspace, the icon is usually at the top of the list header (next to column titles).

  • This opens the List Layout configuration modal.

• Customize Columns

  • Add Columns:

    • Click Add Column or select from available fields.

    • Choose the fields you want displayed in the list, e.g., Vulnerability ID, CVE, Risk Score, Assigned To, Status.

  • Remove Columns:

    • Select a column from the “Selected” section and click Remove.

  • Reorder Columns:

    • Drag and drop the columns in the order you want them to appear.

  • Sort Columns:

    • Click the column headers in the list to sort ascending/descending.

• Save Layout

  • After customizing, click Done or Save.

  • The list layout in Workspace will now reflect your selected columns and order.

  • Workspace remembers user-specific layouts similar to Native UI personalizations.

• Notes & Best Practices

  • Workspace list layouts are per user, similar to Personalize List in native view.

  • Changes in Workspace do not affect native view layouts unless the system admin updates the default list layout via System Definition > Lists.

  • To make the layout default for all users, update the Default Layout for the table in System Definition > Lists; it will propagate to Workspace lists by default.

  • Some advanced columns (related lists, reference fields) may appear differently in Workspace due to rendering limitations.
    
    If this response proves useful, please mark it as Accept as Solution and Helpful. Doing so benefits both the community and me. 👍🙂
    
    

[Sarthak Kashyap · Accepted solution]

Hi @Aniket Shukla ,

If I got your question correctly you can change the list layout in workspace by clicking on 3 dots in right side corner > Personalize fields

2nd way

In your ITIL view select view as Service Operations Workspace and click on gear icon and change the colums

Please mark my answer correct and helpful if this works for you

Thanks and Regards,

Sarthak

[gourav786gs]

For layout changes simply go the list layout for the table you wanted to change and alter the layout by selecting the view you want to change for.

[4078_TA · Accepted solution]

Hi @Aniket Shukla  , 

 1) open you list in workspace view . (select your view)

2) open list layoutt

3)  and arrange the columns here and save

option 2)

open sys_ux_list.LIST 

open your list record and you see option to select the columns and view which you wanna show on workspace

 If you found my solution helpful, please mark it as Helpful or Accepted Solution...!

thanks,

tejas

Email: adhalraotejas1018@gmail.com

LinkedIn: https://www.linkedin.com/in/tejas1018