AI Agent hanging/looping when tested on AI Agent Studio

Arnold Zwane
Tera Contributor

I ‘m creating my first AI Agent, and ‘m experiencing an issue where it gets stack on the Configuration Item tool processing when testing it.

 

I have attached a document detailing the configuration I did and the test result.

 

Please assist/advise.

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Arnold Zwane 

Try repairing the AU Agent Studio and the other Agent plugin once and test again. Sometimes it can also be a cache issue.

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Dr. Atul G. - Learn N Grow Together
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