I have a custom service portal page on which I am trying to display a catalog item (this catalog item is to process payments). I want this catalog item to be accessible to anyone, whether they have a user account or not.
When I tested the URL in an incognito tab, only the title of the catalog item shows up. All the variables are missing. How can I fix this?
Context:
- The catalog item user criteria is available for "Any User"
- The pccp_payment page (this is the page on which I am displaying the catalog item) is public
- The pccp_payment page has one widget: SC Catalog Item
- URL for the custom page + catalog item: https://<INSTANCENAME>.servicenowservices.com/esc?id=pccp_payment&sys_id=43a3696e8779f650c562fd57cebb3503
View from regular user account:
View from incognito tab:
