Custom portal attachment variables issue

[Rajkumar Bommal]

Hi This is Rajkumar

am trying to build an application for that i have create a custom portal that user can access and raise a request from the record producer, when adding an attachment in attachment field its not getting saved into that variable and displaying empty.
Please go through the images

 

 

[Mark Manders]

Please provide more information. Do you have any logging explaining what is happening? What kind of record are you attaching? You say it's an application: what scope? And does that scope have all the access it needs? 

You mention it is a custom portal. What is custom about it? Are you using custom widgets as well?

[Rajkumar Bommal]

@Mark Manders 
Yes, its scoped application with snc_external role, for login page am using external user registration process for user to register in to the portal
And am using custom widgets, which directs to a catalog type TOPIC that i have created 

[Mark Manders]

If everything is custom, you will have to share it with us. We can only check on OOB features/config, since we don't have access to your instance.

[Ankur Bawiskar]

@Rajkumar Bommal 

so you have your own record producer and within that you are having attachment variable and when user selects file, it's not getting uploaded?

Are you not using standard catalog item page to render record producer?

If my response helped please mark it correct and close the thread so that it benefits future readers.