How to add step to click/select 'save as Draft' for catalog item in service portal using ATF

roopaamujal
Tera Contributor

‎02-17-2026 10:31 PM

Hi All,

 

I want to know how to add step to click or select the 'save as Draft' for catalog item in service portal using ATF.

Thank you

0 Helpfuls
  • 588 Views
5 REPLIES 5

Shaqeel
Mega Sage

‎02-18-2026 09:23 AM

Hi @roopaamujal 

 

You can use Custom UI step "Click Component" step.

 

P.S: To know correct component value you can use Manual page inspector.

 


***********************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful." This action benefits both the community and me.

***********************************************************************************************************************





Regards

Shaqeel
0 Helpfuls

roopaamujal
Tera Contributor
In response to Shaqeel

‎02-18-2026 09:38 AM

Hi @Shaqeel ,

 

Thank you for your response.I have already tried with custom component but no luck . Is there any other way I can check the ‘save as draft’ functionality? Thanks

0 Helpfuls

Shaqeel
Mega Sage
In response to roopaamujal

‎02-19-2026 12:04 AM

Nope. No other way, just custom UI steps.

Try Again please.


***********************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful." This action benefits both the community and me.

***********************************************************************************************************************





Regards

Shaqeel

Dr Atul G- LNG
Tera Patron
In response to roopaamujal

‎02-19-2026 01:06 AM

Might be log a case with Now support team for this you already followed step by @Shaqeel 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls