Inquiry on Flow Designer: Create an approval reminder for range of time

[Dao Anh Tu]

Is it possible in ServiceNow to create a subflow that performs the following?

• Sends approval reminders with a maximum waiting period of 21 days for outstanding approvals

• Automatically cancels the Service Request (SR) if the approval is not completed within that time

• Adds a user-visible note explaining why the SR was closed

• Allows this logic to be modularized and reused across multiple Service Request flows

I struggled to find a clear answer to this. I would appreciate it if anyone could provide a solution to this matter, and I will mark it as the ACCEPTED SOLUTION. Many thanks!

[Ankur Bawiskar]

@Dao Anh Tu 

yes this is possible

You can create re-usable subflow for this

something like this

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