Service Catalog Flow not getting triggered

ShivangiC
Tera Contributor

I created a flow in flow designer for Service Catalog and then Ask for Approval action is attached but that flow is not getting triggered. Flow is rightly configured with Catalog item field. Don't know what's wrong ? I am working on demo instance, however flow was working fine on my PDI.

1 ACCEPTED SOLUTION

@ShivangiC 

I am referring to REQ approval?

Is REQ approved?

Unless REQ is approved RITM flow won't trigger.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

16 REPLIES 16

@ShivangiC 

I am referring to REQ approval?

Is REQ approved?

Unless REQ is approved RITM flow won't trigger.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

REQ state is getting set as Not Yet Requested ...IDK from where it is like this