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06-18-2025 06:05 AM
I created a flow in flow designer for Service Catalog and then Ask for Approval action is attached but that flow is not getting triggered. Flow is rightly configured with Catalog item field. Don't know what's wrong ? I am working on demo instance, however flow was working fine on my PDI.
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06-18-2025 09:47 AM
I am referring to REQ approval?
Is REQ approved?
Unless REQ is approved RITM flow won't trigger.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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06-18-2025 09:47 AM
I am referring to REQ approval?
Is REQ approved?
Unless REQ is approved RITM flow won't trigger.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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06-18-2025 09:53 AM
REQ state is getting set as Not Yet Requested ...IDK from where it is like this